Program Manager, Trust Infrastructure

Job not on LinkedIn

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

💵 £80k - £90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

🇬🇧 UK Skilled Worker Visa Sponsor

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Logo of Persona

Persona

51 - 200 employees

Founded 2018

📋 Compliance

💳 Fintech

🔐 Security

Compliance • Fintech • Security

Persona is a leading provider of identity verification solutions, excelling in KYC (Know Your Customer), AML (Anti-Money Laundering) compliance, fraud prevention, and operational efficiency. It offers a comprehensive platform that enables businesses to automate and manage identity operations, integrating a wide range of verification methods including government IDs, biometric checks, and document verifications. The platform is adaptable to industries such as fintech, digital health, e-learning, and more, allowing companies to tailor verification processes to their specific needs. Persona's solutions help streamline customer onboarding, enhance compliance, and mitigate fraud risks, ensuring secure and efficient identity verification for a global clientele. With a focus on privacy and security, Persona empowers businesses to securely control and manage Personally Identifiable Information (PII).

📋 Description

• Own strategic relationships with trust, identity, and infrastructure partners across Europe, including onboarding, governance, operational performance, and commercial alignment. • Lead complex customer implementations involving digital identity, trust, and verification capabilities. • Build the documentation, playbooks, and operating systems that allow the business to scale efficiently. • Translate evolving regulatory and ecosystem developments into actionable plans with clear owners and timelines. • Represent Persona in emerging identity ecosystems and strategic industry initiatives. • Consolidate fragmented workstreams into well-run programs with clear accountability and visibility. • Identify opportunities to automate, productize, or simplify operational processes. • Partner closely with Product, Engineering, Compliance, Customer Success, and external stakeholders to bring new capabilities to market.

🎯 Requirements

• 4+ years of experience in program management, product management, partnerships, operations, or a similar role. • Experience owning complex, cross-functional initiatives involving multiple stakeholders and competing priorities. • Strong written communication skills and the ability to explain complex topics clearly. • Experience working with external partners, vendors, or strategic relationships. • Comfort operating in ambiguous environments where not every process already exists. • Strong organizational and execution skills without becoming overly process-driven. • Fluency with AI tools and a track record of using them to accelerate research, communication, analysis, or execution. • A product mindset—you naturally look for opportunities to simplify, automate, and scale.

🏖️ Benefits

• private medical insurance • dental insurance • a 6% employer pension contribution • unlimited PTO • a monthly wellness stipend • professional development stipend • co-working stipend

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