Mid-Weight Product Designer

🔥 16 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎨 Product Designer (UI/UX)

👻 Ghost score 10%

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Logo of PetLab Co.

PetLab Co.

51 - 200 employees

Founded 2018

🍽️ Food & Beverage

🏥 Healthcare

🛍️ eCommerce

Food & Beverage • Healthcare • eCommerce

PetLab Co. is a company founded by pet owners, dedicated to creating high-quality pet supplements and products. Since its launch in 2018, it has grown a global community of over 300,000 loyal customers. PetLab offers a range of products including probiotics, joint support supplements, dental formulas, and allergy relief products for pets. Their products are made in the USA with globally sourced ingredients, and they focus on vet-reviewed and clinically studied formulas. PetLab Co. offers free shipping on subscription orders and is NASC certified, ensuring safety and quality for pet health products.

📋 Description

• Design digital experiences across PetLabCo.’s organic e-commerce site, customer account portal, cold acquisition funnels and landing pages • Create polished, intuitive digital experiences that drive measurable conversion results • Move between different products, customer journeys and commercial challenges based on business priorities • Take problems from initial thinking and journey mapping through flows, wireframes, prototypes and high-quality UI • Collaborate with the Design & UX Director, Lead Digital Designer, Senior Product Designers and Creative Designers • Own design work while receiving feedback and learning from experienced designers • Understand customer and commercial objectives behind briefs and problems • Use customer behaviour, conversion data and experiment results to evaluate performance and improve experiences • Support high-priority commercial initiatives • Balance customer needs, brand, usability and commercial performance • Manage multiple workstreams and shifting priorities across the digital customer experience

🎯 Requirements

• Hands-on experience designing digital experiences for a direct-to-consumer brand, e-commerce business or similarly conversion-focused environment • Mid-weight UX/UI or Product Design experience with ability to independently take on design problems • Experience designing or optimising customer journeys with commercial outcomes in mind • Strong UX fundamentals, including journeys, flows, wireframes and prototypes • Strong UI craft across desktop and mobile, including hierarchy, typography, spacing, layout and interaction • High proficiency in Figma, including components, libraries and scalable design systems • Comfortable using customer behaviour, conversion data and experiment results • Commercially minded approach balancing customer experience and commercial performance • Ability to collaborate with designers and cross-functional partners and explain design decisions • Ability to work in a high-velocity environment with changing priorities • Positive, pragmatic and can-do attitude • Commitment to high-quality work while valuing speed, iteration and learning • Ability to manage multiple workstreams and priorities while maintaining attention to detail

🏖️ Benefits

• Private Health Care through Vitality • 28 days annual leave plus public and bank holidays • Help@Hand Employee Assistance Programme • Workplace pension scheme with 5% employer contribution through Royal London • Enhanced maternity, paternity and adoption leave • Nursery Salary Sacrifice Scheme • Learning and development budget • Annual puppy therapy • Free breakfast, fruits and snacks in the office • Dogs welcome in the workplace • Life Assurance with a tax-free lump sum equivalent to four times basic salary • Discount vouchers and gym memberships through WellHub • Electric Vehicle Scheme • Give Back Day: an extra day off to volunteer plus a £50 charity contribution

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