Senior Licensing Specialist, Microsoft

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🔥 3 hours ago

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Phoenix Software Limited

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1990

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Phoenix Software Limited is a technology company that specializes in providing comprehensive IT solutions and managed services. They offer a wide range of services including managed IT, cloud infrastructure, cybersecurity, data analytics, AI innovations, software licensing, and more. Phoenix Software is dedicated to empowering organizations to optimize their IT investments, enhance data security, foster collaboration, and implement sustainable IT practices to achieve their business objectives.

📋 Description

• Act as a trusted Microsoft licensing advisor for Public Sector customers • Provide expert guidance on Microsoft licensing models, product entitlements, and programme requirements • Support customers in making informed licensing decisions that align with organisational objectives, digital transformation strategies, and budget constraints • Deliver customer-facing licensing consultations, workshops, and renewal discussions • Interpret and simplify complex licensing requirements for both technical and non-technical stakeholders • Deliver an exceptional customer experience through responsive, accurate, and proactive licensing support • Maintain a detailed understanding of Microsoft's evolving licensing programmes, products, and policies • Contribute to process improvements that enhance operational efficiency, accuracy, and customer outcomes.

🎯 Requirements

• Proven experience in Microsoft licensing and licensing programmes. • Strong understanding of licensing compliance, renewals, entitlement reviews and optimisation. • Experience supporting Public Sector customers. • Ability to interpret complex licensing requirements and provide commercial guidance. • Excellent communication, customer engagement and stakeholder management skills. • Highly organised with strong attention to detail and the ability to manage multiple priorities. • Customer-focused, consultative and solution-oriented approach. • Commercially astute, proactive and self-motivated. • Strong team player with excellent relationship-building skills. • Committed to continuous professional development and maintaining licensing expertise. • Flexible and adaptable, with a willingness to travel when required. • Able to manage escalations effectively and ensure adherence to company processes and procedures.