Peer Review Operations Specialist

🔥 13 hours ago

🇬🇧 United Kingdom – Remote

💵 £35k - £39k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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PLOS

WebsiteLinkedInAll Job Openings

51 - 200 employees

📚 Education

🤝 Non-profit

🔬 Science

Education • Non-profit • Science

PLOS is a non-profit organization on a mission to drive open science forward with measurable, meaningful change in research publishing, policy, and practice. Building on a strong legacy of pioneering innovation, PLOS continues to be a catalyst, reimagining models to meet open science principles, removing barriers and promoting inclusion in knowledge creation and sharing. They cover all scientific disciplines with a focus on fundamental and applied research across life, health, sustainability, engineering, and technology, ensuring that research outputs are rigorous, reliable, and accessible to all.

📋 Description

• Ensure timely and efficient peer review of submissions • Resolve or appropriately escalate queries and concerns from vendors, Customer Care, and PLOS colleagues • Identify and remove barriers to submission • Identify workflow inefficiencies, variations, and backlogs • Ensure manuscripts meet requirements and current policies and procedures • Troubleshoot manuscript, workflow, and system issues • Provide expertise and advice and escalate issues when appropriate • Raise data-driven recommendations for journal operations and workflow improvements • Maintain standard journal workflows and implement approved process updates • Contribute to workflow projects and initiate proposals as requested • Undertake operations projects and initiatives as directed by the Peer Review Operations Manager • Liaise daily with vendor representatives and monitor quality and timeliness against targets and KPIs • Contribute to operational research outputs related to PLOS’s mission • Work with international colleagues and uphold contributor experience for authors, editors, and reviewers

🎯 Requirements

• Prior experience in peer-reviewed scholarly publishing • Excellent written and oral communication and presentation skills • Knowledge of Excel, Word, file types and file conversions • Ability to work under tight deadlines while maintaining quality and accuracy • Ability to set priorities and work independently • Ability to work constructively with vendors, authors, editors, customers, and international colleagues • Interest in science and advancing scientific knowledge • A university degree or equivalent experience • Knowledge of peer review and manuscript management database systems is desirable; Editorial Manager proficiency is a plus • Knowledge of CRM software such as Salesforce is desirable • Awareness of and commitment to open science is desirable • Ability to undertake some domestic and international travel

🏖️ Benefits

• Private medical insurance • Life assurance • Income protection • Personal accident insurance • Pension with up to 10% employer match • 25 days holidays • Market competitive Maternity and Paternity leave • Birthday and three winter holidays days off • 2 days paid time off for volunteering per year • Fully remote work environment with stipend on joining for home office