Senior Product Manager

🔥 1 minute ago

🇪🇺 Europe – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 15%

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Plume Design, Inc

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

📡 Telecommunications

☁️ SaaS

🤝 B2B

Telecommunications • SaaS • B2B

Plume Design, Inc. is a technology company that specializes in providing advanced smart home and business connectivity solutions. Their platform enhances digital interactions through innovative products like HomePass and WorkPass, designed to optimize WiFi networks for residential and commercial use, while also offering valuable insights for property management. Plume aims to improve user experiences by offering adaptive, secure, and efficient services that cater to the needs of families, small businesses, and larger property managers.

📋 Description

• Own the roadmap and outcomes for the product area, tied to operator and business metrics such as churn, support-call deflection, adoption, and detection quality • Analyze market trends, competitors, and the threat landscape to shape product strategy • Turn strategy into clear priorities, requirements, and acceptance criteria for engineering, data science, and operations • Run continuous discovery with ISP customers and build business cases showing impact on their KPIs and total cost of ownership • Work daily with tech leads on architecture trade-offs, dependencies, and release readiness across cloud, firmware/embedded, and data pipelines, including firmware rollout constraints • Own the interface with data science and research labs by defining problem statements, evaluation metrics, and criteria for moving research into production • Represent the products in customer meetings, pilots, and public events, and prepare materials for customers, sales, and marketing • Build security, privacy, and responsible AI/ML principles into products from the start, working with security and compliance teams

🎯 Requirements

• 5+ years in product management, including 2+ years as a technical, platform, or infrastructure PM on complex products • Strong technical foundation, with proven credibility among engineers on architecture and design decisions • Experience in networking or network security (telecom/ISP, network analytics, threat detection, or similar) • Understanding of IP, DNS, routing, Wi-Fi, and network telemetry such as flow data and gateway telemetry • Experience working with data science/ML teams across the model lifecycle • Experience leading distributed, multi-time-zone teams with strong written communication • Track record of defining and moving outcome metrics • Comfort presenting to technical customers and executives • Experience building for or selling to ISPs, telecom operators, or MSOs • Experience with broadband CPE or gateways and firmware/embedded lifecycles, including OTA updates • Experience with large-scale cloud-native architectures • Security domain expertise, or experience with subscriber-facing security services • Experience using AI tools to speed up research and analysis, with sound judgment on where human decisions matter

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