Treatment Plan Coordinator, Sales Experience

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🕒 June 2

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PRM

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 1997

🏠 Real Estate

🤝 B2B

🏢 Enterprise

Real Estate • B2B • Enterprise

PRM is Arizona’s premier homeowner and condominium association management company, serving communities for over 30 years. We specialize in providing comprehensive property management services that enhance the quality of life for residents. Our dedicated team works closely with community boards to manage various needs, ensuring safety, integrity, and a thriving community environment. Our mission is to deliver exceptional service tailored to the unique priorities of each association we serve, promoting strong relationships and commitment to community values.

📋 Description

• Be present via TEAMS during discussions with patients after they have seen the provider to help patient understand PRM Protocol and their financial responsibility based on their insurance. • When necessary, be present via TEAMS to go over cost with patients again for a second round of treatment. • Ensure patients understand the PRM Protocol and the financial cost to them. • Help patient understand why treatment is needed and offer options to help them afford it. • Present case fees and financial options to patients to facilitate the decision to say “yes.” • Present or co-present the treatment plan and consent. • Educate patients, as necessary, regarding their insurance benefits. • Determine medical benefit eligibility, limitations, and payment estimates necessary to facilitate financial arrangements. • Ensure patients are fully informed on their financial obligations. • Ask satisfied patients for a referral/online testimonial. • Proactively communicate with the Team so they know whether patient has decided to move forward with treatment and the financial decision made. • Track patients who have been spoken to and the outcome of that discussion for administration.

🎯 Requirements

• In-depth knowledge of PRM Protocol in simple language • Familiarity with computer systems • Customer service skills • Self-directed • Excellent telephone skills • Influencing/negotiation skills • Organizational skills • Familiarity with OON and Self-pay benefits • Creative problem-solving skills • Keen understanding of scheduling and financial systems • Ability to function within a team environment as a supportive and positive contributor • Ability to work independently