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Competency Assessor

🔥 12 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

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Logo of Quilter

Quilter

1001 - 5000 employees

đź’Ľ Consulting

🛡️ Insurance

đź’¸ Finance

Consulting • Insurance • Finance

Quilter is one of the biggest names in financial services, committed to responsible business practices and delivering exceptional support to customers. It fosters an inclusive and diverse workplace culture, emphasizing the importance of employee wellbeing, career growth, and flexibility in work arrangements. Quilter also engages in community initiatives, including programs to assist veterans and military reservists, showcasing its dedication to social responsibility.

đź“‹ Description

• Complete remote competency assessment meetings across the adviser population using in-house technology • Identify development areas and progress them through appropriate action plans • Explain and enforce the oversight contract with Appointed Representatives and Registered Individuals • Educate Appointed Representatives and Registered Individuals on compliance requirements, Treating Customers Fairly responsibilities, and Good Customer Outcomes • Deliver the risk assessment regime and assess skills, competencies, and knowledge required to maintain competence • Conduct Adviser Reviews, complete reports, provide coaching and feedback, identify risks, and escalate failings to the Firm Compliance Partner • Provide regular feedback to senior management on issues identified within the Quilter group • Conduct customer care calls to substantiate findings or support competency sign-off • Manage identified issues to conclusion through enhanced monitoring event action plans and governance action plans

🎯 Requirements

• Level 4 Diploma qualified as a minimum • Proven experience working within the financial services sector • Experience within a T&C supervisory function ideally, but not essential • Computer literate and familiar with Microsoft Office • Ability to follow compliance rules and enforce standards • Strong communication and questioning skills • Sound judgment when assessing risks and developing action plans • Experience of Network/National and IFA/restricted advice models desirable but not essential • Self-starter, motivated, inquisitive, and able to work independently • Must meet requirements of this SMCR certified role

🏖️ Benefits

• 182 hours holiday (26 days) • Quilter Incentive Scheme; all employees eligible to participate • Non-contributory company pension scheme, boostable through personal contributions • Private Medical Insurance, single cover as standard with options to include partner or children • Life Assurance at 4x salary • Income Protection at 75% of salary, less state benefits, payable after 26 weeks of absence • Healthcare Cash Plan for Jersey employees only • Flexible benefits for UK employees, payable via salary deduction

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