Inside Sales Representative

Job not on LinkedIn

September 28

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🧑‍💼 Account Executive

🚫👨‍🎓 No degree required

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Race Communications

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Telecommunications • B2C • eCommerce

Race Communications is a telecommunications company that provides high-speed internet and communication services to residential and business customers. They focus on delivering reliable broadband solutions, enhancing connectivity across various regions.

51 - 200 employees

Founded 1994

📡 Telecommunications

👥 B2C

🛍️ eCommerce

📋 Description

• Sources new sales opportunities through inbound leads, follow-ups, outbound call campaigns, emails, messaging applications, and in-person events • Research accounts, identifies potential sales opportunities, and generates interest • Meets or exceeds monthly sales goals • Identifies, assesses, and understands customer needs and requirements to achieve customer satisfaction • Builds sustainable relationships and trust with customer accounts through open and interactive communication • Gains and retains extensive product knowledge as well as a detailed comprehension of customer requirements • Manages creation and presentation of quotations for opportunities as they are identified • Generates new business and promotes growth of existing accounts • Provides accurate, valid, and complete information when using our CRM and other provided software • Keeps detailed records of customer interactions, processes customer accounts, and files documents • Handles inbound calls, provides callers with product and service information • Handles customer complaints, provides appropriate solutions and alternatives within time limits; coordinates communication and action with appropriate departments and team members; follows up with customers to ensure resolution • Follows sales team procedures and guidelines, along with policies outlined in the Race Communications Employee Handbook • Participates in outbound call campaigns and attends outside sales events (travel required)

🎯 Requirements

• Eligibility for US Employment without sponsorship • Minimum of 18 years of age • High school diploma, GED or equivalent required • Minimum of one year of experience in sales, outside sales, or a related field, with equivalent work experience in customer-facing roles required • Demonstrated proficiency in utilizing CRM systems (e.g., Salesforce and HubSpot) to manage customer data, track interactions, and analyze customer behavior • Increased customer through the implementation of targeted relationship management strategies, resulting in improved client satisfaction and loyalty • Consistently meet or exceed monthly sales quota given by Vice President of Sales and Marketing, achieving monthly target phone sales • The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication • Proficiency in Spanish Language is desirable • Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications • Functional use of common office equipment, computers, and office software

🏖️ Benefits

• 100% Employer-paid medical, dental, vision, and life for all our employees • 401 (k) with 100% Employer-matched up to 4% of your annual income • Generous paid time off including sick, vacation, holiday and birthday pay • Free Race highspeed internet and phone service where available