Senior Customer Activation Manager – Partnerships

🕒 August 11

🏢🏡 New York City – Hybrid

💵 $138k - $210k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 96 days.
• Jobs at this company usually fill in 71 days.

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Ramp

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

💼 Consulting

📦 Logistics

📣 Marketing

💰 $15M Series C on 2012-09

Consulting • Logistics • Marketing

Ramp is a company that offers an all-in-one platform designed to streamline financial operations for businesses. It provides easy-to-use corporate cards, expense management, accounts payable automation, and procurement solutions that reduce manual processes and integrate seamlessly with existing accounting systems. With a focus on saving time and money, Ramp uses automation and smart spend controls to simplify expenses, travel booking, and audit-proof accounting. Supporting multiple currencies and offering extensive integrations, Ramp caters to startups, small businesses, mid-market, and enterprises looking to consolidate their finance stack and improve efficiency across their financial operations.

📋 Description

• Build and maintain strong, long-term relationships with key partner segments, including Accounting, Private Equity, and Venture Capital • Serve as a trusted advisor and advocate for partners by understanding their business models, goals, and challenges • Develop and deliver partner onboarding and education on Ramp's integration and configuration options • Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale • Help build and refine the Partner Success program • Define the implementation motion to drive activation and expansion • Collaborate with Product and Engineering counterparts to share feedback, troubleshoot, and ideate workarounds

🎯 Requirements

• Minimum 5 years of experience in Partner Success • Fluency with partner ecosystem operations • Exceptional project management and time management • Excellent verbal and written communication • Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot, and ideate workarounds • Desire to learn Ramp's product inside out and communicate its rationale effectively • Proven track record of exceeding quota and/or outperforming key target metrics • Ability to anticipate customer needs and position product solutions accordingly • High adaptability and ability to thrive in a fast-paced environment • Experience with accounting partners, Private Equity, and/or Venture Capital (nice to have) • Experience contributing to the development and growth of new teams (nice to have) • Familiarity with accounting software, including QuickBooks Online, NetSuite, Sage, and Microsoft Dynamics (nice to have) • Experience with financial services sales (nice to have) • Experience at a high-growth startup (nice to have)

🏖️ Benefits

• Flexible PTO • Centralized home-office equipment ordering • Health and wellness stipend • Budget for intra-office travel • Weekly coffee stipend • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents (United States) • One Medical annual membership • 401(k), including employer match on contributions made while employed by Ramp • Fertility HRA (up to $10,000 per year) • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay • Pet insurance • In-office perks: lunch, snacks, drinks, and more • Relocation support to NYC or SF (as needed) • Group medical, dental, and vision coverage through Sun Life (Canada) • Life, AD&D, and disability coverage • Fertility drug coverage (up to $4,000 lifetime) • Group Retirement Plan with employer match (RRSP + DPSP) • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay (Canada) • Employee Assistance Program and virtual care through Lumino Health • Private medical insurance through Freedom Elite (United Kingdom) • Virtual GP and at-home care via eMed x Livi • Workplace pension through Penfold, with salary sacrifice option • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay (United Kingdom)

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