Field Service Technician

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ranpak

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1972

🏭 Manufacturing

🔧 Hardware

🛍️ eCommerce

Manufacturing • Hardware • eCommerce

Ranpak is a global provider of sustainable protective packaging and automated packaging equipment. Since 1972 the company has focused on paper-based cushioning, void fill, wrapping, mailers and cold-chain insulated solutions, and combines materials with modular automation, machine vision and data-driven services to help businesses protect products, improve productivity, reduce costs and meet sustainability goals.

📋 Description

• Install, commission, service and maintain Ranpak machines and integrations at customer sites throughout the UK • Diagnose technical issues and minimise downtime through preventive maintenance and practical troubleshooting • Carry out repairs and technical modifications where required • Train customer operators and provide practical technical guidance on the correct use of Ranpak equipment • Support distributors and Sales colleagues with technical expertise when needed • Manage service visits, planning and priorities across the assigned customer base • Record service activities and technical information in SAP and share relevant feedback with internal teams • Act as Ranpak’s technical point of contact in the UK and build strong, professional customer relationships • Travel directly from home to customer sites using a company vehicle • Travel regularly throughout the UK, with occasional overnight stays and travel elsewhere in Europe for training, meetings or technical support

🎯 Requirements

• A technical background in mechanical engineering, electrical engineering, mechatronics or a comparable field • Hands-on experience working with machinery, production equipment or technical installations • Strong mechanical troubleshooting skills; electrical knowledge is an advantage • The confidence to work independently and take ownership of technical issues at customer sites • A practical and customer-focused approach • Good communication skills and the ability to explain technical matters clearly to customers • Willingness to travel regularly throughout the UK • A full UK driving licence • English is the working language for this position • Comfortable communicating with customers and international colleagues in English

🏖️ Benefits

• A company vehicle for travelling to customer locations • Flexible working hours that allow you to organise customer visits efficiently • Bonus programme • Pension scheme • Training and development opportunities to strengthen your technical expertise • Support from an experienced international Service organisation while having significant independence within your UK territory • The opportunity to represent a global company focused on sustainable, paper-based packaging solutions