Customer Services Data Coordinator

Job not on LinkedIn

🔥 27 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Reconomy

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

📋 Compliance

☁️ SaaS

B2B • Compliance • SaaS

Reconomy is an international circular-economy specialist that helps businesses transition from linear to circular models by providing waste and resource management, environmental compliance, returns and refurbishment platforms, and value-added logistics and fulfilment services. The company combines technology platforms, data services and over 4,000 specialists to optimise customers' supply chains, manage compliance (including packaging and EPR), enable product reuse and reduce waste and carbon across operations in 175+ countries.

📋 Description

• You will collect, input and maintain supplier service data across the Reconomy Recycle Loop Outsourcing business. • Identify and request missing data. • Liaise with suppliers through various formats to obtain data relating to containerised waste services. • Ensure accurate transfer of data from supplier reports or online Portals into the Reconomy Salesforce platform. • Liaise with Customer Service Teams to resolve data discrepancies and help ensure clean and accurate data is presented to customers and help reduce supplier invoice queries. • Complete data transfers in a timely manner to meet clients reporting and invoicing deadlines. • Establish strong working relationships with suppliers and internal or external business contacts to ensure departmental targets are met. • Maintain updated knowledge of all Reconomy's products and services including in-house apps.

🎯 Requirements

• Confidence in communicating over the phone, and a professional and accurate approach to email correspondence. • Strong time management skills and the ability to meet deadlines consistently. • A collaborative mindset, with the ability to build and maintain effective relationships both internally and externally. • A keen eye for detail when working with data, ensuring accuracy at all times.

🏖️ Benefits

• 23 days holiday, increasing to 25 days at 2 years’ service (plus bank holidays). Once you have 1 years’ service, you will be able to join the holiday buy/sell scheme, providing more flexibility in how you manage your annual leave. • Have your birthday off (once you have 1 years’ service). • 1 volunteering day per year, to enable you to support local community projects. • MyPerks – a benefits platform that offers a variety of discounts, cash back options, cycle to work scheme, mortgage advice and wellbeing support. • Corporate discounts on selected local gyms. • Competitive pension contribution. • Life assurance. • Enhanced maternity and paternity leave. • Company events. • Employee referral programme. • Long service awards. • Reward and recognition schemes.