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Property Client Success Coordinator

Job not on LinkedIn

🔥 9 minutes ago

🇬🇧 United Kingdom – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Where this job comes from

Posted on RecruitMyMom's careers page, not through a job board

First seen by Remote Rocketship 9 minutes ago

Logo of RecruitMyMom

RecruitMyMom

11 - 50 employees

Founded 2012

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

RecruitMyMom is a specialist talent agency in South Africa focused on empowering women by providing access to skilled job opportunities. With a commitment to diversity and flexibility, the agency connects professional mothers and independent contractors with employers seeking reliable talent for both full-time and part-time positions across various industries. They offer services including background checks, psychometric testing, and access to a wide range of professions, from virtual assistants to fractional executives.

📋 Description

• Manage onboarding procedures for new clients by issuing order forms • Set up electricity, gas, water, and broadband accounts with suppliers • Confirm active service status for all utilities before tenant move-in dates • Respond to incoming tenant and landlord queries within agreed turnaround standards • Update internal systems and client trackers daily to maintain accurate records • Resolve utility billing discrepancies and direct debit issues with clients and suppliers • Handle service queries or complaints, escalating complex matters when required • Utilise Claude and other AI platforms to draft communications and complete administrative tasks

🎯 Requirements

• Excellent written English • Experience with Google Workspace, WhatsApp, LinkedIn, Facebook, and Claude • Background in customer service, client coordination, lettings, or property administration • Ability to identify operational issues and suggest solutions

🏖️ Benefits

• Remote position • Estimated hours: Full-time hours during UK business hours

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