Market Development Manager

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🕒 June 3

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RELX

10,000+ employees

🏢 Enterprise

🔬 Science

Enterprise • Science • Legal

RELX is a global provider of information-based analytics and decision tools for professional and business customers. The company focuses on enabling its clients to make better decisions, improve results, and enhance productivity by leveraging advanced technology and data. RELX serves various sectors, including Risk, Scientific, Technical & Medical, Legal, and Exhibitions, by offering specialized information and analytical tools that facilitate critical decision-making. The company is committed to corporate responsibility and delivering societal benefit through its products by contributing to scientific advancement, legal justice, and effective market transactions.

📋 Description

• Optimize onboarding plans for new MDRs and provide direct coaching to continuously improve their skills. • Collaborate with Sales Enablement to ensure training is current and relevant to our offerings and buying groups. • Manage team capacity and support ongoing development to retain top-performing MDRs. • Establish certification and achievement milestones to formally recognize competence. • Lead and support an international team of 7 MDRs, fostering authentic connections with prospects and encouraging innovative approaches. • Develop best-in-class communication strategies and prospecting techniques in partnership with marketing and sales. • Analyze engagement cadences and messaging for continuous improvement. • Inspire engagement through creative tactics, including contests and team competitions. • Maintain a playbook of processes and best practices to ensure team efficiency. • Model effective leadership and communication, setting the standard for "what good looks like." • Establish KPIs to measure and improve MDR performance in opportunity identification, validation, and qualification. • Create a feedback loop with marketing, sales, and portfolio leadership to share insights and optimize go-to-market strategies. • Partner with sales and marketing operations on reporting, segmentation, and tool integrations. • Identify and recommend improvements in process, efficiency, and productivity. • Ensure accurate reporting in Salesforce and manage all demand management-related SLAs. • Plan and forecast team capacity to align with business needs.

🎯 Requirements

• 5+ years of MDR/SDR/Inside Sales experience in a B2B environment with a track record of achieving targets. • 1+ years of experience recruiting, managing, and developing MDR/SDR teams. • Strong knowledge of sales methodology. • Proficiency in Salesforce, Groove (or similar workflow tools), chat tools, and SalesNavigator. • Data-driven mindset with the ability to analyze trends. • Experience building relationships at various organizational levels. • Excellent written and verbal communication skills in English; additional languages are highly valued.

🏖️ Benefits

• Country specific benefits

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