Client Relationship Manager

🕒 September 15

🏢🏡 New York City – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 32%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 61 days.
• Jobs at this company usually fill in 21 days.
• No salary listed.

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RFA

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔒 Cybersecurity

💸 Finance

Cybersecurity • Finance • Cloud Services

RFA is an IT service provider specializing in cloud and cybersecurity solutions for the financial services and alternative investment sectors. With over 30 years of service, RFA offers a range of services including IT service management, managed cybersecurity and compliance, managed data services, and managed application services. The company is recognized for its expertise in serving markets such as hedge funds, private equity, allocators, and asset and wealth management. RFA has a global presence with over 14 locations and serves 800+ clients globally, managing over $1 trillion in assets under management. RFA is committed to enhancing IT infrastructure and cybersecurity for their clients through tailored solutions and expert guidance.

📋 Description

• Proactively identify and engage current and potential clients through email, trade shows, and social media • Understand clients’ business and IT strategies and communicate them to the RFA design team for solution-based roadmaps • Develop client-specific strategies aligned with clients’ needs and RFA’s product set • Liaise with business units to secure resources and complete tasks on time and on budget • Provide client feedback for marketing initiatives • Plan and lead presentations demonstrating RFA’s value-added solutions and positive ROI • Collaborate across departments to promote outstanding client service • Negotiate contractual terms, pricing, payment terms, and deliverables • Maintain the client database and competitor profiles, including daily sales opportunity updates • Meet deadlines and work extra hours when needed • Handle escalation requests as the point of contact • Attend network and client events during and after business hours

🎯 Requirements

• Account Management/Client Development experience in a consultative, solution-based environment • Must have project management experience including cost management and basic accounting calculations • Able to review and track new opportunities for the organization • Solid understanding of Technology required (cloud, storage, infrastructure, and desktop) • Excellent active listening skills and able to ask relevant questions in order to gather, document and communicate effectively with clients and internal project stakeholders • Able to work on simultaneous projects (multitask) and completing tasks in a timely manner with minimal supervision • Strong business, organizational, and verbal and written communication skills • Able to communicate with technical and non-technical professionals including VP and C-Level professionals in a clear and concise manner • High degree of proficiency with Microsoft Office software (Excel, MS Word, PowerPoint) • Bachelor’s degree or equivalent level of experience

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