Senior Account Manager – Legal

🔥 2 hours ago

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sa.global

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1990

⚖️ Legal

📣 Marketing

📦 Logistics

Legal • Marketing • Logistics

sa. global is a leading Microsoft Implementation Partner specializing in project-based cloud ERP and CRM solutions. The company provides expert consulting, implementation, and support services for Microsoft's cloud-based business applications, including Dynamics 365 for Finance, CRM, and enterprise resource planning systems. sa. global is well-regarded for its ability to integrate AI-driven enhancements into Microsoft's cloud solutions, strongly emphasizing services for the professional services sector and project-driven businesses.

📋 Description

• Own the overall relationship with allocated accounts, acting as the main point of contact and escalation. • Build strong, trusted stakeholder relationships (including executive sponsors) to influence IT strategy and align with business goals. • Conduct regular client engagements and quarterly business reviews to share performance insights and identify growth opportunities. • Develop strategic account plans, manage pipelines/forecasts, and drive revenue through upsell and cross-sell. • Lead discovery sessions with pre-sales to understand client business processes and shape future plans and IT strategies. • Propose tailored solutions to support client transformation. • Communicate Microsoft and partner product developments to ensure consistent messaging. • Collaborate with internal teams to ensure seamless delivery, commercial alignment, and timely invoicing. • Prepare proposals, manage quotes/orders in D365 CE, and maintain accurate account data. • Support marketing by securing case studies, contributing to events, and promoting new services. • Proactively identify risks, issues, and opportunities, driving solutions and improvements. • Demonstrate commercial awareness by translating client business drivers into meaningful solutions and revenue.

🎯 Requirements

• Experience managing and expanding accounts within the Legal industry. • Track record of managing complex accounts, driving client success, and closing solution-based sales. • Strong commercial acumen, able to translate client business drivers and risks into upsell and growth opportunities. • Excellent stakeholder management skills, with credibility to operate confidently at senior and executive levels. • Consultative approach, asking the right questions and building trusted, long-term partnerships. • Adaptable, proactive, and resilient, with a drive to learn, embrace feedback, and continuously improve. • Organised and able to prioritise multiple tasks, balancing client needs and internal objectives. • Collaborative team player, capable of working independently and across global teams. • Willingness to support new business development and contribute to bid or pursuit activities. • Energetic, committed, and able to thrive in a fast-paced, high-performance environment.

🏖️ Benefits

• 26 days holiday + all UK bank/public holidays plus an additional day off for your birthday! • Eligibility to earn a bonus (in line with scheme rules) • Private Medical Insurance (upon passing probation) • Health Cash Plan • Pension Plan • Death in Service (Life Cover) • My Perks Savings and Discounts • 24/7 Employee Wellness and Support app • Cycle to Work (optional) • Critical Illness Cover (optional) • Buy & Sell Holidays scheme • Competitive Enhanced Maternity and Paternity leave policies