Programmatic Account Manager

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🕒 February 19

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Samba TV

WebsiteLinkedInAll Job Openings

201 - 500 employees

📱 Media

☁️ SaaS

🤖 Artificial Intelligence

Media • SaaS • Artificial Intelligence

Samba TV is a company that provides data-driven insights and solutions for television viewership. It offers omniscreen advertising and measurement solutions, leveraging technology powered by its owned tech stack. With a focus on privacy compliance, Samba TV collects data from smart TVs and provides innovative business solutions that enhance TV viewing experiences. The company positions itself as a leader in the television data industry, transforming how viewers interact with TV content across various platforms, including streaming services like Netflix, HBO, and others.

📋 Description

• Act as the primary point of contact for EMEA clients, including agencies, publishers, and advertisers, building strong long-term strategic relationships. • Lead end-to-end onboarding, platform training, and ongoing enablement on Semasio’s Semantic Targeting Platform and the broader programmatic ecosystem. • Review campaign briefs, recommend targeting strategies, build custom segments, and monitor performance to deliver optimisations and ensure successful campaign delivery. • Provide hands-on technical support, troubleshooting issues through the internal ticketing system and partnering with Product and Engineering as needed. • Analyse client usage and engagement data to identify opportunities for increased platform adoption and develop strategic plans and business cases to scale accounts. • Identify and drive upsell and cross-sell opportunities while delivering insights, reports, and regular check-ins to support client growth and retention. • Serve as a strategic advisor by sharing market trends, campaign ideation, and education on ACR and contextual targeting, and by feeding client needs into product roadmap discussions. • Contribute to internal knowledge-sharing and training initiatives to strengthen team capabilities and support cross-functional collaboration.

🎯 Requirements

• 2 to 4 years of experience in customer success, account management, or technical support, ideally within the ad tech or programmatic media industry • Experience with DSPs and SSPs, including hands-on campaign setup, delivery monitoring, and optimisation is preferable • Strong technical understanding of data, targeting methodologies, and digital advertising platforms • Excellent communication and client-facing skills, with a proactive, solution-oriented approach • Comfortable presenting complex technical concepts in an easy-to-understand, value-driven manner • Experience conducting product training and leading onboarding sessions • Strong analytical and problem-solving skills with an ability to turn data into insights • Collaborative team player who thrives in a fast-paced, dynamic environment

🏖️ Benefits

• Health insurance • Professional development opportunities