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Strategic Implementation Consultant

🕒 July 23

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🛠️ Implementation Specialist

🇬🇧 UK Skilled Worker Visa Sponsor

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👻 Ghost score 31%

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Logo of Samsara

Samsara

1001 - 5000 employees

Founded 2015

📦 Logistics

🏗️ Construction

🏥 Healthcare

💰 Seed Round on 2014-08

Logistics • Construction • Healthcare

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Manage deployment of Samsara technology for large-scale customers • Advise customers and enable quick time to value from their investment • Own project management, including project plans, RAID logs, and governance meetings • Lead solution workshops to develop L1 processes for each business process • Guide customers through change management, including policy, communications, and training • Run training sessions and demonstrate Samsara technology • Resolve obstacles with executives and day-to-day system users across multiple use cases • Manage multiple customer engagements in parallel • Collaborate cross-functionally with Sales, Support, Sales Engineering, Product, and customer stakeholders • Travel to customer sites up to 30% of the time, potentially including overnight stays

🎯 Requirements

• 8+ years of experience in a senior implementation consultant, project manager, or management consulting role • Enterprise SaaS and hardware experience preferred • Strong project management skills with ability to follow methodologies • 4+ years of experience supporting or working with technical products • 4+ years of experience running on-site workshops with over 10 stakeholders • Solutions-oriented with strong problem-solving and project management skills • Excellent consultative skills with experience in end-to-end system implementations • Proven track record of building trust and communicating effectively with executives, Product and Engineering senior management, and day-to-day software users • Initiative and ability to thrive in a fast-paced, change-heavy environment • Experience using AI or automation in Customer Success workflows preferred • Experience creating implementation methodologies and/or frameworks preferred

🏖️ Benefits

• Above-market total compensation including base salary, performance-based bonus/variable pay, and equity for eligible roles • Flexible, employee-led remote model • Professional development stipend • Comprehensive health plans • Parental leave plans • Flexible working model with remote, hybrid, or on-site options depending on role and operational requirements

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