Learning and Development Manager – Business Support

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🔥 1 minute ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Business Development (BDR)

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SCOPE Eyecare & Healthcare

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

🍽️ Food & Beverage

🏭 Manufacturing

🏥 Healthcare

Food & Beverage • Manufacturing • Healthcare

SCOPE Eyecare & Healthcare is a company that specializes in providing a range of eye care products, particularly aimed at managing ocular surface diseases. They offer a variety of preservative-free ocular lubricants under brands such as HYLO, Hycosan, and OPTASE, targeting severe dry eye disease, MGD, and Blepharitis. Their product line includes eye drops, eyelid wipes, and dietary supplements to support eye health. With a presence in Ireland and the UK, SCOPE Eyecare & Healthcare supports clinicians and patients by offering high-quality eye care solutions and conducting seminars on well-being related to dry eye conditions.

📋 Description

• Report to the Head of Learning and Development • Deliver field coaching and learning interventions supporting business operations, particularly Commercial areas • Design and deliver training programmes for new recruits on the Scope Induction Programme • Identify training needs with business unit Leads and function heads and create an annual training plan • Work with internal and external stakeholders to design, deliver and measure learning interventions • Support creation of a consistent Infinity selling approach across the business • Design and deliver initial and refresher training for Managers and BDMs • Integrate feedback and coaching models with the Field Visit Process • Keep current with therapeutic areas, market trends and competitor environments • Design, create and deliver training materials for commercial and functional teams • Design and deliver disease and product courses, including NHS UK formulary processes and customer insights • Support training on business processes and systems such as expenses and CRM • Deliver learning interventions through workshops, webinars, podcasts, self-directed learning and best-practice banks • Support implementation and adoption of the annual training plan • Support management and leadership training and feedback/coaching models • Assess Managers’ training needs and support individual development • Provide tools for NSM/RSM field training activities • Develop metrics and ROI measures to evaluate training effectiveness • Complete administration including expenses, mileage and HR Online approvals • Maintain company equipment and complete company administration accurately and promptly

🎯 Requirements

• Candidates must be based in the South East of England • Willingness to travel extensively (60%) • 3rd Level Science, Technical or Business Qualification • Training or related qualification or certification • Substantial experience of training design and delivery within a Commercial environment, ideally within the pharmaceutical or medical devices industry • Demonstrable appreciation for the commercial aspects of the sector • Experience of using coaching techniques to drive in-field development of Sales professionals • Excellent verbal, written, presentation and analytical skills • Ability to understand the science and clinical aspects of a product portfolio • Excellent planning and organisation skills with ability to work at a strategic level and drive daily execution • Proven ability to work cross functionally and with external stakeholders • Ability to challenge and influence change • Ability to operate with minimal supervision • Experience leading a team of sales professionals is desirable • Formal coaching qualification is desirable • Facilitation skills and experience delivering managerial/leadership skills programmes would be advantageous

🏖️ Benefits

• Performance related bonus • 24 days annual leave (pro rata) • Healthcare allowance beginning post probation and increasing at 2 and 5 years service • Pension contributions through Zurich beginning post probation and increasing at 2, 5 and 8 years service • Company sick pay scheme • Further Education policy • Professional Membership

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