Learning and Development Specialist – Clinical and Product

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🌐 United Kingdom, Ireland – Remote

🇬🇧 United Kingdom – Remote 🇮🇪 Ireland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

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SCOPE Eyecare & Healthcare

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

🍽️ Food & Beverage

🏭 Manufacturing

🏥 Healthcare

Food & Beverage • Manufacturing • Healthcare

SCOPE Eyecare & Healthcare is a company that specializes in providing a range of eye care products, particularly aimed at managing ocular surface diseases. They offer a variety of preservative-free ocular lubricants under brands such as HYLO, Hycosan, and OPTASE, targeting severe dry eye disease, MGD, and Blepharitis. Their product line includes eye drops, eyelid wipes, and dietary supplements to support eye health. With a presence in Ireland and the UK, SCOPE Eyecare & Healthcare supports clinicians and patients by offering high-quality eye care solutions and conducting seminars on well-being related to dry eye conditions.

📋 Description

• Report to the Learning and Development Manager – Programmes • Support the development and delivery of clinical and product learning across Scope • Create, deliver and maintain engaging training materials and learning resources • Build working relationships with Medical, Professional Affairs, Marketing, R&D and Commercial teams • Work with Subject Matter Experts to gather, organise and clarify scientific, clinical and product information • Maintain knowledge of Scope's product portfolio, clinical conditions, market developments and business priorities • Design, develop and deliver clinical and product learning programmes • Translate complex scientific, clinical and product information into clear, practical learning content • Develop and maintain content on clinical conditions, treatment approaches, Scope products, applications and competitive environment • Create presentations, e-learning modules, videos, practical exercises, knowledge assessments and digital reference materials • Deliver training sessions in person and virtually for different audiences • Prepare technical SMEs to deliver clear and engaging learning sessions • Use Scope's learning systems and digital tools to create, update, distribute and record training activities • Develop knowledge checks, assessments and feedback surveys and recommend improvements • Support clinical and product training for new product launches, including launch materials, assessments and coordination across employee groups and markets • Support the clinical and product learning elements of the Scope Induction Programme • Prepare and deliver induction sessions, coordinate SME input and maintain induction content • Keep current with clinical education, Eyecare, Healthcare, learning design and digital technologies • Maintain materials according to SOPs, Work Instructions and content approval processes • Review feedback and learning data to improve training materials, delivery methods and learning experience

🎯 Requirements

• A third-level qualification in a relevant Science, Healthcare, Clinical or Life Sciences discipline is required • A good understanding of scientific and clinical principles, with the ability to interpret and explain medical and technical information clearly and accurately • Some practical experience of creating learning materials, delivering training, facilitating educational sessions or communicating technical information to others • Good communication and presentation skills, with the ability to make complex scientific subjects clear, interesting and relevant to non-technical audiences • Experience developing presentations, training guides, digital learning content or other educational materials • An understanding of how people learn and an interest in using practical, engaging approaches to improve knowledge retention and application • Ability to work effectively with SMEs and colleagues from different functions to gather information, develop materials and support learning activities • An appreciation of the importance of scientific accuracy, approved product information and following relevant regulatory and quality procedures • Good planning and organisational skills, with the ability to manage assigned tasks and smaller learning projects, meet deadlines and maintain accurate learning resources • Strong attention to detail and a commitment to producing accurate, consistent and high-quality learning materials • A creative and practical approach to developing learning resources, with a willingness to try new ideas, learn new tools and improve how training is delivered • A positive, collaborative and adaptable approach, with the ability to build good relationships and contribute effectively as part of a wider team • Initiative and the ability to take ownership of assigned activities, work independently within agreed priorities and seek guidance when appropriate • A genuine interest in developing others and building their own scientific, clinical and L&D knowledge • Willingness to travel to Scope office locations in Ireland, the UK and US, and to events or training sessions in other locations; travel generally 2–3 days at a time, approximately 20% on average • Qualification or certification in Training, Learning and Development, Education or Instructional Design is desirable • Further qualifications or professional development in ophthalmology, optometry, nutrition, healthcare or a related clinical discipline would be advantageous • Experience in a scientific, healthcare, pharmaceutical, medical devices or related environment is desirable • Knowledge of ophthalmology, optometry, ocular surface conditions or dry eye disease would be advantageous • Experience delivering training or educational sessions, either in person or virtually, is desirable • Familiarity with e-learning authoring tools, Learning Management Systems, multimedia content creation or other digital learning technologies is desirable • Experience supporting clinical education, product training, new product launches or employee induction programmes is desirable

🏖️ Benefits

• Performance related bonus • 24 days annual leave (pro rata) • Healthcare allowance beginning post probation and increasing at 2 and 5 years service • Pension contributions through Zurich beginning post probation and increasing at 2, 5 and 8 years service • Company sick pay scheme • Further Education policy • Professional Membership

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