Systems Trainer

Job not on LinkedIn

🔥 3 minutes ago

🇬🇧 United Kingdom – Remote

💵 £40k - £42k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Seetec

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1984

💼 Consulting

🏥 Healthcare

🍽️ Food & Beverage

Consulting • Healthcare • Food & Beverage

Seetec is one of the largest employee-owned companies and public service providers in the UK, dedicated to changing lives and communities for the better. They offer a variety of support services aimed at helping individuals achieve their career goals, including job searching, apprenticeships, housing support, and health and wellbeing assistance. With a focus on empowerment and tailored support, Seetec works with people from all walks of life, ensuring they have the tools and guidance needed to realize their unique potential and shape their futures.

📋 Description

• Design and deliver engaging online training, with in-person sessions on rare occasions • Adapt training to different levels of digital confidence • Work with delivery, product and contract leads to understand processes, compliance requirements and reporting needs • Create contract-specific guides ready for go-live • Write and maintain accessible user guides, FAQs and support resources • Use recurring support queries to identify learning needs and develop practical guidance or training • Script, record and edit short instructional videos • Explain new features and brief the support team before changes reach users • Maintain clean, stable training environments and realistic training scenarios • Ensure no real participant or personal data is used in training environments • Take ownership of systems training and user guidance for new starters, existing colleagues and managers • Work with developers on an in-app help centre

🎯 Requirements

• Experience delivering software or systems training to adult learners, both online and in person • Experience creating user guides, FAQs or other end-user documentation, using clear, plain English for non-technical audiences • Experience supporting users through system changes or new releases • Confident presentation skills and ability to adapt to different audiences and levels of digital confidence • Strong organisational skills to balance a training schedule with content production • Good understanding of UK GDPR, data protection and handling personal data • High attention to detail, particularly in documentation and data accuracy • Commitment to safeguarding and promoting the welfare of young people and vulnerable adults • Commitment to Prevent Duty and positive promotion of modern British values • May be required to complete a Disclosure and Barring Service (DBS/DS) check, dependent on the role

🏖️ Benefits

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Salary Review • Refer A Friend Scheme • Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits • Employee-owned organisation • Travel across South England offices

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