Manager, Pro Sales

🕒 July 17

🏄 California, Connecticut, +7 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $135.8k - $145.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

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ServiceTitan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💼 Consulting

📦 Logistics

📣 Marketing

💰 $200M Series G on 2021-06

Consulting • Logistics • Marketing

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

📋 Description

• Manage the Pro Account Executives on objective and performance achievement • Monitor the full Pro Product sales cycle from prospecting through close • Shape and implement sales strategy and processes • Provide accurate weekly forecasts to sales leadership • Serve as a mentor for your team and be a steward of the ServiceTitan organization • Motivate, incent, and recognize team members to encourage top performance • Recruit, interview, and onboard new team members • Conduct weekly 1:1s with each Pro Account Manager and respective weekly team meetings • Partner with cross-functional teams to ensure customer success • Partner with product marketing on market feedback and influence product roadmap • Foster & build overall relationship with customers, which include: increasing Pro Product adoption, ensuring retention of existing Pro Products, and long-term customer success • Be the go-to-lead on new features adoption in an advocate/consultative approach • Coach the team on technical and business acumen to align business drivers to ServiceTitan’s solutions • Proactively work with customers to establish critical goals, or other key performance indicators and aid the customer in achieving their goals • Work cross-functionally with Customer Success, Strategy, Marketing, Product Management, and Sales Leadership • Help evaluate new technologies and programs to drive superior performance

🎯 Requirements

• Direct account executive and/or account manager quota-carrying experience • 2+ years related sales management experience • 5+ years experience in a SaaS environment/company • Minimum of a Bachelor's degree • Strong presentation skills and proficiency in Google Slides • Strong analytical skills and proficiency in Google Suite, Google Sheets/Excel and Salesforce • Excellent communication skills and organizational capabilities • Strong written communication skills and experience operating in Slack, Teams, etc. • Creativity and ability to run with minimal direction in an ambiguous environment • Demonstrated excellence in cross-functional communication, with the ability to simplify and explain complex problems to stakeholders of all levels across multiple functions • High emotional intelligence and EQ • Preferred remote working experience

🏖️ Benefits

• Flextime, recognition, and support for autonomous work • Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents) • FSA and HSA • 401k match • Telehealth options including memberships to One Medical. • Parental leave and support • Up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement • On demand maternity support through Maven Maternity • Free breast milk shipping through Maven Milk • Pet insurance • Legal advisory services • Financial planning tools