Metering Technician

🔥 4 minutes ago

🇬🇧 United Kingdom – Remote

💵 £32.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

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Severn Trent

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1974

🏥 Healthcare

🏗️ Construction

💼 Consulting

Healthcare • Construction • Consulting

Severn Trent is a leading water and wastewater services company focused on providing sustainable and high-quality services to its customers. Committed to innovation and continuous improvement, Severn Trent plays a vital role in preserving water resources and making a positive impact on the environment and the communities it serves. The company is dedicated to sustainability and aims to drive value for all stakeholders while addressing critical challenges in water management.

📋 Description

• Join Severn Trent Water’s Field Team as a Metering Technician • Gather meter readings • Investigate customers’ billing queries • Speak confidently with customers and guide them when technical issues arise • Review and discuss work carried out by contract partners • Challenge the quality and effectiveness of contract-partner work where required • Manage jobs through to completion • Share learnings with the team • Handle customer escalations and complaints • Work out on site in communities and in all weather conditions • Work set shifts: Monday, Wednesday and Friday 8:00–16:00; Tuesday and Thursday 8:00–15:45

🎯 Requirements

• Full UK Driving License is required • Strong interpersonal, negotiating and influencing skills • Ability to think objectively to plan, prioritise and resolve work effectively • Ability to work in a demanding target-driven environment as part of a remote-based team • Confidence to review and discuss work carried out by contract partners and challenge quality and effectiveness where required • Ability to manage jobs through to completion • Ability to share learnings with the team • Ability to deal with customer escalations and complaints • Proactive attitude and willingness to work out on site most of the time • Comfortable working outdoors in all weather conditions • Ability to adapt quickly to difficult situations • Customer-facing experience is a plus

🏖️ Benefits

• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year) • Annual bonus scheme (of up to £1,500 per annum based on company performance) • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%) • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate • Dedicated training and development with our ‘Academy’ • Electric vehicle scheme and retail offers • Family friendly policies • Two volunteering days per year • Set shifts and no weekends