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Product Business Analyst

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🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

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SFG20

51 - 200 employees

Founded 1990

🏗️ Construction

💼 Consulting

🏥 Healthcare

Construction • Consulting • Healthcare

SFG20 is a building maintenance software solution that helps over 2500 customers achieve industry standard compliance. With a focus on automating and organizing maintenance needs, SFG20 offers features such as over 2000 maintenance schedules, 70 asset types, and regular updates to stay compliant with legislation. Facilities managers benefit from this software by saving time and resources while transitioning towards a preventative maintenance approach.

📋 Description

• Bridge business needs and engineering delivery by turning ideas, requests and requirements into clear, actionable work • Work with stakeholders to explore ideas, feedback and business needs before defining work • Challenge assumptions, identify gaps and surface conflicting needs or unanswered questions • Identify and engage stakeholders to obtain information and decisions • Translate business needs into epics, features, user stories and acceptance criteria • Break initiatives into clear, deliverable increments with Product and Engineering colleagues • Maintain accurate, current requirements and supporting context in Jira • Remain involved during delivery to answer requirements-related questions and clarify ambiguity • Participate in refinement and planning discussions • Maintain traceability from the original business need through requirements and changes to delivery • Identify dependencies, overlaps and potential impacts across Product and Platform Engineering • Help shape integrated product and platform requirements and support cross-team handovers • Build working relationships across Product, Engineering, QA, customer-facing teams and the wider business • Translate engineering constraints for business stakeholders and business needs for engineering teams

🎯 Requirements

• Proven experience as a Business Analyst, or in a closely related analysis role, within software delivery • Strong requirements elicitation and analysis skills, including working from incomplete or ambiguous information, identifying gaps and challenging assumptions constructively • Ability to translate business needs into epics, features, user stories, acceptance criteria and supporting documentation • Clear written and verbal communication skills and ability to engage stakeholders at all levels • Experience working with Jira and Agile software delivery teams • Experience working across multiple teams with shared dependencies, changes or overlapping requirements • Good level of technical understanding for conversations with engineers about scope, constraints, dependencies and trade-offs • Strong analytical and problem-solving capability with good attention to detail • Desirable: experience in a SaaS or platform engineering environment • Desirable: familiarity with APIs, integrations and platform capabilities • Desirable: process mapping or user journey mapping • Desirable: exposure to software release processes and change management • Pre-existing right to work and travel within the UK • Documentary evidence of right to work required • Ability to pass satisfactory vetting and reference checks

🏖️ Benefits

• 26 days holiday + Bank holidays + buy up to 5 days • Private Medical insurance with BUPA • Remote/Hybrid first policy • Employee Assistance programme with WeCare • Enhanced Family Friendly Benefits • Gym Discounts • Satisfactory vetting and reference checks for offers

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