
Artificial Intelligence • eCommerce • SaaS
Siena AI is an advanced autonomous customer service platform designed for commerce, integrating human empathy with AI to enhance customer experience. By handling over 80% of daily customer interactions, Siena AI helps companies streamline support while maintaining a consistent, empathetic brand voice across multiple channels. Siena provides real-time, omnichannel management and leverages powerful AI models for cognitive reasoning and multilingual support, transforming customer service into a strategically automated, revenue-driving function. The platform supports various integrations, allowing seamless deployment across modern commerce tools and communication channels for improved customer satisfaction and engagement.
11 - 50 employees
🤖 Artificial Intelligence
🛍️ eCommerce
☁️ SaaS
November 11
AI Strategist driving AI transformation for customer experience leaders at Siena. Collaborating with teams to enhance strategies and improve customer interactions using AI.
November 5
Talent Operations Lead at Siena AI managing recruiting processes and systems for a global remote team. Overseeing full-cycle recruiting and leveraging AI tools for efficiency and effectiveness.
October 18
Head of Engineering at Siena setting technical vision for customer experience AI solutions. Leading a distributed team to enhance customer relations with technical depth and innovation.
October 3
Lead engineering teams building intelligence layers for customer experience at Siena. Shape product decisions and empower your team to execute on high-impact projects.
September 26
Build full-stack features and AWS infrastructure for Siena’s AI customer experience platform. Integrate LLMs, optimize performance, and own projects end-to-end.
September 17
Product Manager building AI agents for customer experience and e-commerce at Siena. Own full-cycle product development, integrations, evaluation systems, and customer enablement.
July 2
Support customers in optimizing AI-driven services and drive growth at Siena.
May 8
Own full stack projects to enhance customer support with empathetic AI solutions.
April 24
Seeking an AI Engineer to enhance Siena AI products using LLMs and AI technologies. Join a team revolutionizing customer experience with empathetic AI.