Solutions Architect

Job not on LinkedIn

🕒 May 4

🇺🇸 United States – Remote

💵 $115k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Simon Data

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

✈️ Travel

💰 $30M Series C on 2019-08

Consulting • Logistics • Travel

Simon Data is a leading customer data platform (CDP) that empowers CRM teams to drive personalization across customer touchpoints. Using advanced technology and artificial intelligence, Simon Data unifies customer data from various sources, providing a single customer view and enabling actionable insights. This helps organizations to create precise audiences, optimize marketing campaigns, and enhance customer interactions in real-time. Simon Data integrates with over 70 popular data and marketing tools, offering a no-code UI and strategic services to ensure the growth of customer lifetime value. As a trusted partner of Fortune 500 brands, Simon Data is recognized for setting a new standard in customer marketing.

📋 Description

• Lead customer onboarding and professional services engagements. • Contribute to the design and improvement of processes and materials that enhance efficiency and customer experience during onboarding • Drive rapid time-to-value through quality project execution and deliverables that meet Simon's standards for technical excellence • Work with CS, product, and engineering teams to advise them on how Simon will fit into their technology stack • Maintain and manage internal stakeholders in support of fostering a cohesive and compelling customer experience • Take ownership of technical workstreams for various internal and external projects. • Advocate customer business use-cases to product development • Understand and document client scope and integration approaches with exceptional technical clarity, ensuring successful project execution and seamless transition of technical stakeholders as clients move from onboarding to value creation

🎯 Requirements

• 5+ years of professional work experience; at least 2 of which are in solutions architecture, sales engineering, or SaaS implementation • Experience with complex data models and mapping business needs to technical needs and vice versa • Exceptional technical writing skills with ability to produce clear documentation for technical implementations, integration guides, and customer-facing materials • SQL expertise or similar relevant programming languages • Deep understanding of APIs, web/mobile SDKs, and related technologies • Results-oriented strategic thinker who is able to thrive in an unstructured and fast-paced environment • Intellectually curious and a problem solver • Superior emotional intelligence and communication skills • Ability to quickly absorb and comprehend the ever-changing landscape of data and marketing technology (prior knowledge a plus) • Ability to work independently to deliver outcomes, and collaborate with and across teams • Bachelor's Degree (Computer Science, Data Analytics or technical a plus)

🏖️ Benefits

• 100% coverage of medical premiums for employee AND family • Flexible PTO • Generous Maternity and Paternity Leave • Remote work, quarterly wellness, and client support stipends • Professional Development stipend