EMEA Market Solutions Director

🔥 15 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Skillsoft

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1998

📚 Education

🏢 Enterprise

☁️ SaaS

Education • Enterprise • SaaS

Skillsoft is a company that provides enterprise learning solutions designed to rapidly develop employee skills and close skill gaps. The company offers various customized learning programs, including leadership and business skills, technology skills, compliance and ethics, and AI skills. Skillsoft's learning platforms, such as Codecademy for Enterprise and Skillsoft Percipio, enable organizations to transform their workforces through mentorship, coaching, and instructor-led training. With a focus on integrating learning options into organizational frameworks and supporting workforce development with assessments and reports, Skillsoft aims to prepare teams for the evolving demands of the digital era. More than 12,000 organizations trust Skillsoft for their employee learning and development needs.

📋 Description

• Lead the geographical Market Solutions teams and manage, coach, and develop Market Solutions Leaders across the geography • Ensure execution of the end-to-end customer solution lifecycle: Sale → Value → Expand → Renew, using MEDDPICC rigor and value-realization discipline • Build a high-performance, coaching-first culture and systematically develop team capabilities • Align Solutions Partners across markets to opportunity size, complexity, and urgency • Coach teams on executive discovery, problem framing, solution architecture and design, value narratives, business-case development, and platform/ecosystem expertise • Guide teams through evolving roles, operating models, and customer expectations during organizational transformation • Develop the CSM function as a strategic-advisor capability and Solutions Partners as expert customer-facing advisors • Drive adoption of AI-enabled workflows and tooling • Co-own EMEA targets for ARR growth, retention, expansion, NPS, and platform conversion with the EMEA Geo Sales Leaders • Oversee regional performance-management cadences, resolve at-risk accounts, and enable account growth • Define the charter and operating model for global shared/channel solution teams • Establish engagement rules among shared CSM pools, Market Solutions Leaders, direct sales, and channel partners • Build channel-enablement content and playbooks; design coverage tiers for scalable solution support • Report channel-sourced ARR and shared-team utilization to the Global Solutions Leader • Apply global standards regionally while tailoring them to market realities; share regional insights with global teams • Partner with Solutions IP, Professional Services, Product, Marketing, Enablement, and Program Management teams

🎯 Requirements

• 12+ years of progressive management experience in enterprise PaaS spanning some combination of Sales, Customer Success, Solutions Consulting/Pre-Sales, and/or Professional Services • Experience overseeing Professional / Managed Services and Solutioning or consulting, with demonstrated results driving long-term customer growth through services engagements based on business cases • Proven track record of delivering ARR growth, retention, and expansion in a platform and solutions-based selling motion • Proficiency in Salesforce and Business Intelligence (BI) tools • Deep fluency in MEDDPICC (or equivalent), value-based selling, and end-to-end customer lifecycle management • Experience as a practice or system builder, designing repeatable processes, tools, or capability models adopted at scale • Operational rigor with proficiency in forecasting, pipeline inspection, and data-driven outcomes • Deep familiarity with EMEA market dynamics • Executive presence with proven ability to engage C-suite customers and internal senior leadership • Preferred: experience operating in a matrixed global organization and collaborating across Product, Professional Services, Revenue Operations, and Marketing • Preferred: familiarity with learning technologies and L&D functions, learning/talent ecosystems, and AI-enabled workforce transformation