Services Solutions Manager

🕒 July 28

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 33%

infoinfo

Cloud

SFDC

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Logo of Snowflake

Snowflake

5001 - 10000 employees

Founded 2012

☁️ SaaS

🏢 Enterprise

🤝 B2B

SaaS • Enterprise • B2B

Snowflake is a cloud-based data platform and data warehouse-as-a-service. It enables organizations to store, process, analyze, and share large volumes of structured and semi-structured data across multiple clouds, with separated scalable compute and storage, built-in security and data-sharing capabilities, and support for analytics and machine-learning workloads. Snowflake is delivered as a managed SaaS offering for enterprise customers and is primarily marketed and sold as a B2B product.

📋 Description

• Manage complex customer engagements • Strategically transition customers from purchasing hours to achieving defined impact and business value • Act as a consultative challenger on customer requests and provide strategic trade-off options • Lead deep technical discovery before signature • Implement formal, auditable change management processes for scope modifications • Own bookings forecasts and financial milestones in SFDC • Translate complex business challenges into milestone-driven roadmaps • Ensure Statements of Work align with customer use cases and specific business outcomes • Network with senior internal and external personnel to drive alignment

🎯 Requirements

• Minimum of 5 years of related experience with a Bachelor’s degree; or 4 years of related experience with a Master’s degree • 5–8 years of field sales or services delivery experience within Data Warehousing, BI, or Cloud fields • Expert-level capability in Technical Discovery, Scoping, and leading deep discovery pre-signature • Proven ability to exercise good judgment in selecting methods and techniques for obtaining solutions in complex environments

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