Account Coordinator – German Speaking

🔥 2 minutes ago

🇪🇺 Europe – Remote

💵 €34k - €38k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🗣️🇩🇪 German Required

Where this job comes from

Posted on Storm Ideas's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Storm Ideas

Storm Ideas

51 - 200 employees

Founded 2008

📣 Marketing

💼 Consulting

🏥 Healthcare

Marketing • Consulting • Healthcare

Storm Ideas is a specialist entertainment and digital agency that partners with television networks and media companies to deliver strategy, marketing, content, UI/UX, video production, engineering, product development, and analytics. They also offer flagship SaaS products such as HailTo to manage and distribute social assets to talent for social promotion. Based in Edinburgh, UK, Storm Ideas helps media companies adapt to digital consumption, grow audience engagement, and execute digital-first campaigns.

📋 Description

• Support Account Managers and client teams with delegated client tasks, account priorities, workflows and coordination needs • Turn client requests, Account Manager direction and account context into clear tasks, updates, handovers, next steps or questions • Keep actions, deadlines, decisions, approvals, blockers, status updates, tracker fields and follow-ups organised and visible • Communicate with Account Managers, collaborators and clients when appropriate, especially for time-sensitive work or delays • Produce natural German client or community-facing communication from English internal context • Own repeatable account workflows and delegated account processes using AI and improved workflows • Build client, service and strategy understanding to spot risks and escalate with context, options and evidence • Coordinate stakeholders when feedback, assets, approvals, decisions or commitments are missing or late • Review work carefully before handover, including AI-generated work • Encode effective methods into reusable skills and workflows and teach them to teammates • Work with globally recognised entertainment, media, technology and online-community clients at Storm Ideas

🎯 Requirements

• Native or near-native spoken and written German is required • Strong written English • Ability to move between English internal communication and German client or community-facing work • Clear, professional client communication • Demonstrable hands-on use of AI tools and AI agents in real work, studies or personal projects • Strong judgement when reviewing AI output • Systems thinker who can design and improve workflows • High agency and ownership • Strong prioritisation in a remote, async environment • Good technical adaptability and ability to learn new tools, trackers, documentation systems, AI workflows and client processes quickly • Strong attention to detail • Curiosity about media, entertainment, creators and online communities • Ability to work reliably from 9:00–18:00 CET/CEST • Legal right to work in the EU, either without restrictions or through a visa

🏖️ Benefits

• 33 days paid leave • Fully remote working from anywhere in Europe • High-end, fast computer • All the latest software and AI tools needed • Modern AI stack and approved tools • Flexible remote-first working environment

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