Credit Operations Manager

🕒 September 23

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Stripe

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

💳 Fintech

🛍️ eCommerce

🤝 B2B

💰 Venture Round on 2021-05

Fintech • eCommerce • B2B

Stripe is a global payments processing platform that enables businesses to accept online and in-person payments. It offers a comprehensive suite of financial services, including payment processing, billing, and revenue management tools, aimed at businesses of all sizes, from startups to enterprises. By providing a developer-friendly API, Stripe allows businesses to streamline their payment operations and embed financial services directly into their applications, facilitating both B2B and B2C transactions.

📋 Description

• Lead and develop a team of credit operations analysts while setting a strategic vision for scalable, high-quality operations • Translate product strategies into operational capabilities and appropriate credit controls • Partner with Credit Strategy, Product, Engineering, and Data Science to launch new programs and advance AI-enabled automation across Credit Operations • Set team priorities, goals, work plans, and operating mechanisms aligned with Credit’s broader strategy • Evolve systems, processes, and the operating model to improve decision quality, mitigate emerging risks, and scale efficiently • Assess credit and operational impacts of new and existing Stripe products and prepare Credit Operations for launch and ongoing support • Partner with Risk leadership and cross-functional stakeholders on risk mitigation, operational efficiency, and user experience investments • Test and implement automation using AI-enabled tools with quality controls and change management • Define and manage operating metrics and service-level agreements; use performance insights and root-cause analysis to drive improvements • Oversee credit-related vendor performance and applicable quality and compliance standards • Assess capability needs and partner on hiring, workforce planning, and development strategies • Lead, motivate, coach, and provide feedback to the Credit Operations team

🎯 Requirements

• 10-15 years of work experience in commercial credit underwriting • 3-5 years of experience leading credit risk or underwriting teams in a fast-paced, high-growth environment • Experience in financial risk modeling or cash-flow forecasting • Proven track record of building, leading, and developing high-performing teams, including setting goals, managing performance, and coaching team members • Strong strategic thinking and problem-solving skills with the ability to translate complex challenges into actionable solutions • Excellent communication and stakeholder-management skills, with the ability to influence across functions • Demonstrated experience designing, launching, and scaling programs, products, or operational capabilities from planning through implementation and measurement • Experience using AI-enabled tools and partnering with technical and operational stakeholders to implement automation, including quality controls, change management, and team adoption • Commitment to delivering a user-centered experience while effectively managing risk • Experience supporting credit-related product launches or translating product capabilities into operational requirements, workflows, controls, and launch-readiness plans • Strong knowledge of accounting principles and experience evaluating financial statements and business models across industries • Experience analyzing data and creating dashboards using SQL • Experience partnering with engineering teams to develop or improve investigative and decisioning tools

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