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Business Operations Manager

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Logo of Support Revolution

Support Revolution

51 - 200 employees

Founded 2012

🏢 Enterprise

☁️ SaaS

💳 Fintech

Enterprise • SaaS • Fintech

Support Revolution is a company that specializes in providing third-party support services for Oracle and SAP products. They offer cost-effective maintenance and support solutions aimed at reducing support costs significantly—potentially by up to 90%—while ensuring personalized service and operational continuity for businesses relying on legacy software systems such as PeopleSoft, Exadata, and SAP. Their services include proactive support, data migration, and managed services, empowering clients to optimize their IT expenditures and enhance productivity.

📋 Description

• Lead and develop Procurement and IT Operations • Provide operational oversight and support across HR and Talent Acquisition • Manage key suppliers, contracts, renewals, and operational spend • Drive operational projects and improvements from idea to delivery • Build smarter, simpler, and more scalable ways of working • Monitor KPIs, dashboards, budgets, and operational performance • Support operational governance, compliance, and ISO standards • Improve systems, automation, and workflows • Bring teams together to solve cross-functional challenges • Support managers, drive accountability, and keep priorities moving • Act as a trusted operational partner to the COO, providing support, insight, and follow-through on key business priorities

🎯 Requirements

• Experience in Business Operations, Operations Management, or a similar cross-functional role • Experience managing people, projects, and competing priorities • Strong supplier and commercial management skills • Experience improving business processes and ways of working • Confidence working with budgets, KPIs, and operational data • Strong project-management skills • Strong stakeholder-management and communication skills • Genuine ownership mentality • Experience across Procurement, IT Operations, HR, Talent Acquisition, governance, or ISO environments would be a big advantage • Must be currently based in the UK with the right to work in the UK without sponsorship

🏖️ Benefits

• Competitive salary • 33 days holiday, including bank holidays • Annual Leave Purchase Scheme: purchase up to 5 additional days leave per annum • Birthday Leave • Length of Service Rewards, including bonuses, extra leave, and paid sabbaticals • Company pension scheme • Perkbox discounts, cashback, and wellness benefits • Fully remote model, from wherever you are in the UK, with no office required • Employee Assistance Programme (EAP) • Eye tests • Flu vouchers • Excellent sick pay • Tailored training and career growth • Employee Referral Scheme rewards

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