
Security • Hardware • B2C
Surety is a DIY smart-home security provider and Alarm. com service partner that sells professional-grade cameras, alarm systems, and home-automation hardware while offering cloud-based monitoring and technical support. The company focuses on low-cost, no-contract plans, AI-enabled cameras (including live remote guard responses and object-detection analytics), and broad smart-home integrations (locks, lights, thermostats, irrigation, flood detection and more) to give consumers centralized, app-driven control and professional monitoring without in-home technicians.
11 - 50 employees
Founded 2008
🔐 Security
🔧 Hardware
👥 B2C
November 7

Security • Hardware • B2C
Surety is a DIY smart-home security provider and Alarm. com service partner that sells professional-grade cameras, alarm systems, and home-automation hardware while offering cloud-based monitoring and technical support. The company focuses on low-cost, no-contract plans, AI-enabled cameras (including live remote guard responses and object-detection analytics), and broad smart-home integrations (locks, lights, thermostats, irrigation, flood detection and more) to give consumers centralized, app-driven control and professional monitoring without in-home technicians.
11 - 50 employees
Founded 2008
🔐 Security
🔧 Hardware
👥 B2C
• Serve as primary point of contact for accounts to coordinate day-to-day operations • Build and maintain long-lasting relationships with accounts managed • Ensure timely and efficient delivery of surety bonds or any other account request • Coordinate and deliver advisory feedback between sureties and clients • Collaborate with the Advisory & Production department • Work closely with the Director of Operations and the R&P CSR team • Proactively explore potential opportunities for additional surety credit within existing client book • Optimize existing client relationships and expand surety involvement • Actively maintain understanding of current events for all clients and ensure VPs are current on client activities • Maintain existing prospective client network and produce new surety clients as appropriate • Advocate and educate internal and external stakeholders on project finance structures to help develop surety appetite and innovative surety products • Participate in and facilitate prospect, client, and surety meetings as necessary
• Bachelor’s degree in business, finance, accounting, or a related field (preferred focus on risk management or construction) • Certifications such as AFSB (Associate in Fidelity and Surety Bonding) or CIC (Certified Insurance Counselor) are a plus • 5–7+ years of experience in the surety industry, including contract and commercial bonds • Proven success in managing client relationships and achieving business growth • Prior experience in leadership or mentoring roles is preferred • Strong knowledge of surety products, underwriting, and financial statement analysis • Excellent communication and negotiation skills • Analytical mindset with the ability to assess risk and recommend solutions • Proficiency in industry software, CRM tools, and Microsoft Office Suite • Must hold or obtain relevant state insurance licenses • Familiarity with regional markets and industry-specific needs (e.g., construction, commercial, energy) • Willingness to travel to meet clients and attend industry events
• Health, vision, and dental insurance • Life and AD&D insurance • Short-term and long-term disability insurance • Flexible Spending Account and Dependent Care Flexible Spending Account • 401(k) plan • Generous paid time off • Paid holidays • Paid Parental Leave • Hybrid work from home schedule • Flex Time • Headspace EAP
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