Key Account Manager

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Synthomer

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

🏭 Manufacturing

B2B • Manufacturing

Synthomer is a business-to-business speciality chemicals producer specializing in high-performance water-based polymers and ingredients. The company serves a wide range of blue-chip customers across various attractive end markets and operates more than 30 sites worldwide, including four innovation centers of excellence. Headquartered in the UK, Synthomer employs approximately 4,200 skilled employees to leverage their expertise and drive success in the chemical manufacturing industry.

📋 Description

• Drive new business development by identifying unmet customer needs, prioritizing opportunities, coordinating internal resources, and commercializing solutions • Develop and execute strategic account plans covering customer strategies, key stakeholders, value chain positioning, historical performance, and growth opportunities • Build and maintain relationships with existing and prospective customers to drive business retention and expansion • Document customer interactions, opportunities, and sales activities within the CRM system • Deliver against sales volume, margin, profitability, and working capital objectives • Use forecasting tools to provide accurate sales projections and business insights • Monitor progress against plans, communicate risks, and implement contingency actions • Collaborate with Technical, Marketing, Supply Chain, and other cross-functional teams to accelerate growth and enhance customer satisfaction • Drive profitable sales growth for Synthomer’s Adhesive Solutions business across the Americas

🎯 Requirements

• Bachelor's degree in a technical discipline such as Chemistry, Chemical Engineering, Materials Science, or a related field • 5–10 years of professional experience, including at least 5 years in sales, business development, or key account management • Proven track record developing and growing strategic customer relationships • Experience in specialty chemicals, adhesives, coatings, or related industries • Excellent communication, negotiation, and relationship-building skills • Strong business acumen, strategic thinking, and analytical problem-solving capabilities • Demonstrated success identifying and converting growth opportunities • Experience in a global or multicultural business environment • Strong project leadership and cross-functional collaboration skills • Disciplined use of CRM systems and sales forecasting tools • Self-motivated, results-oriented, and capable of working independently in a dynamic market environment • Preferred: strong adhesives market knowledge, especially hot melt and pressure-sensitive adhesive applications • Preferred: established relationships with key customers, distributors, OEMs, or formulators in construction and adhesives markets • Preferred: technical and commercial expertise in adhesives technologies, raw materials, and related applications • Preferred: cross-functional experience in Technology, Marketing, Product Management, Procurement, or Supply Chain • Preferred: understanding of customer needs, market trends, competitive dynamics, value chain drivers, product portfolios, and problem-solving

🏖️ Benefits

• Competitive, market-aligned compensation • Discretionary global bonus scheme • Discretionary Long-Term Incentive Plan (LTIP) – for senior positions • Company car or car allowance – varies by region and role • Healthcare – tailored to regional locations • Parental leave and family support – maternity, paternity, adoption (aligned with regional policies) • Working options – flexibility where it matters, based on role and business needs • Learning & development opportunities – training, online platforms, buddy/mentorship programs, Internal Synthomer University with L&D offers • Wellbeing support – employee assistance program (EAP), mental health resources, wellbeing initiatives • Retirement / pension contributions – plans vary by country • Culture of Inclusion – where everyone can thrive • Performance culture, global reward & recognition programmes