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Evening Customer Service Advisor

Job not on LinkedIn

🔥 4 minutes ago

🇬🇧 United Kingdom – Remote

💵 £22.5k / year

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Where this job comes from

Posted on Sysco's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

Logo of Sysco

Sysco

10,000+ employees

Founded 1969

📦 Logistics

🏥 Healthcare

🏨 Hospitality

Logistics • Healthcare • Hospitality

Sysco is a global leader in selling, marketing, and distributing food products to restaurants, healthcare and educational facilities, lodging establishments, and other customers who prepare meals away from home. The company's extensive product portfolio also includes equipment and supplies for the foodservice and hospitality industries. With a talented workforce of over 76,000 colleagues, Sysco operates 340 distribution facilities worldwide and serves approximately 730,000 customer locations. For fiscal year 2024, Sysco generated sales of more than $78 billion. The company actively engages in sustainability efforts, partnering with food banks and advocating for farm-to-table initiatives. Sysco's mission is to support diverse communities, fight hunger, and be a trusted business partner by delivering quality products and innovative solutions.

📋 Description

• Add value to every customer contact using Fresh Direct's sales-through-service approach • Drive profitable growth, build loyalty, and increase customer lifetime value • Maintain and develop knowledge of Fresh Direct products, services, and processes • Handle inbound and outbound customer contacts • Place orders, resolve queries, and manage service issues • Maintain communication links with various departments • Follow internal policies • Deliver high productivity and achieve personal scorecard targets • Assist in achieving overall departmental KPIs • Liaise between departments to ensure customer satisfaction

🎯 Requirements

• Able to think quickly on your feet to enable the best outcome for customers • Top notch communication skills • Great at building rapport and getting along easily with people • Strong written and verbal skills • Great attention to detail • Able and happy to work in a busy and fast-paced role • Able to work 30 hours per week from 17.00–23.00, 5/7 days including weekends on a rota basis

🏖️ Benefits

• A competitive salary and recognition rewards and incentives • Huge discount on all sorts of lovely food and award-winning products • Generous holiday allowance • Recognition awards and Incentives • Pension • Real career opportunities within Sysco • Flexible working opportunities from day one • Enhanced maternity, adoption and paternity pay for eligible colleagues • Up to 52 weeks of maternity and adoption leave • Adoption and surrogacy support • Shared parental leave • Fertility treatment leave • Carer's leave and support for colleagues with caring responsibilities • Emergency time off for unexpected dependant care situations • Parental leave • Compassionate leave • 24/7 employee assistance programme with independent advice, support and medical services • Free virtual GP appointments and free virtual physiotherapy, including for spouse and dependents • Access to discounts and other benefits supporting financial wellbeing

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