Customer Service Specialist – Banking and Financial Services, Vulnerable Customer

Job not on LinkedIn

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

💵 £14 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 37 days.

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Teleperformance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

📋 Description

• Provide exceptional and efficient customer service across telephone, email, webchat and social media channels • Use problem-solving skills to support customers, resolve queries and create positive experiences • Ensure customers are supported in accordance with regulatory requirements designed to protect them • Maintain excellent attention to detail • Learn the client's processes and products and determine how best to support customers

🎯 Requirements

• At least 1 years previous experience in the Banking and Financial Service Industry • Right to Work in the UK • Criminal Record Check • Credit Check • Any other associated checks • Professional, polite and courteous telephone manner • Ability to deliver excellent service with outgoing nature • Excellent verbal communication skills • Good listener who can convey empathy, patience and understanding • Confident and proactive to deal with difficult situations and conversations • High levels of accuracy and attention to detail • Driven to work towards achievable targets • Only candidates who meet specific language proficiency scores will be able to proceed on this campaign

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