Channel Sales Support Agent

Job not on LinkedIn

🔥 22 minutes ago

🇬🇧 United Kingdom – Remote

💵 €32.4k - €48.6k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 0%

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Block

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

💼 Consulting

📣 Marketing

💳 Fintech

Consulting • Marketing • Fintech

Block is a technology company that aims to increase access to the global economy through its various brands. Square provides commerce and financial services designed for sellers, while Cash App offers an easy platform for spending, sending, and storing money. Afterpay allows customers to manage their spending over time. Additionally, TIDAL empowers artists by providing them with tools for entrepreneurship, and Bitkey and Proto focus on bitcoin and related services. Together, these services contribute to building an open financial system accessible to everyone.

📋 Description

• Act as the main point of contact for UK and Europe sales teams, responding to inquiries within agreed SLA timeframes • Build and maintain relationships with independent contractor sales teams • Provide product knowledge, pricing information, sales collateral, and technical guidance • Work with internal teams to resolve sales inefficiencies and remove blockers • Identify recurring problems and partner with management on lasting solutions • Provide phone and face-to-face support when needed • Maintain and update sales documentation, playbooks, and resource libraries • Process commission calculations for UK and Europe sales teams with finance • Keep systems and information current • Support independent contractors selling and onboarding Square products to local sellers across the UK and Europe

🎯 Requirements

• 1–2 years in sales support, channel management, technical support/implementation, or customer service • Experience with CRM systems (Salesforce, HubSpot, or similar) • Proficiency in Google Workspace and AI tools • Familiarity with B2B sales processes and sales cycle management • Basic understanding of sales reporting and analytics • Preferred: Experience working with self-employed contractors, distributors, sellers, or channel partners • Full-time availability Monday–Friday, 9:00 AM–5:30 PM, with flexibility as required

🏖️ Benefits

• Remote work, office optional • Flexible working hours may be required • Computer, headset, and necessary software provided • Medical insurance • Flexible time off • Retirement savings plans • Modern family planning benefits • Occasional attendance at sales meetings, training sessions, and contractor events

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