The Access Group
5001 - 10000 employees
💼 Consulting
🏥 Healthcare
🏨 Hospitality
Consulting • Healthcare • Hospitality
The Access Group is a provider of cloud-based, industry-focused business management software and services. It offers modular SaaS solutions — including finance and accounting, HR and payroll, learning and compliance, CRM, ERP, payments and managed IT — tailored to sectors such as charities, education, construction, healthcare, hospitality, recruitment, warehousing and wholesale. The company serves other organisations with integrated, enterprise-grade tools, supported by professional services, customer success and global operations to help customers streamline operations and meet regulatory and sector-specific needs.
Customer Growth Associate
Job not on LinkedIn
🔥 1 minute ago
🇬🇧 United Kingdom – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
📈 Growth Marketing
🚫👨🎓 No degree required
👻 Ghost score 10%
Where this job comes from
Posted on The Access Group's careers page, not through a job board
First seen by Remote Rocketship 1 minute ago
The Access Group
5001 - 10000 employees
💼 Consulting
🏥 Healthcare
🏨 Hospitality
Consulting • Healthcare • Hospitality
The Access Group is a provider of cloud-based, industry-focused business management software and services. It offers modular SaaS solutions — including finance and accounting, HR and payroll, learning and compliance, CRM, ERP, payments and managed IT — tailored to sectors such as charities, education, construction, healthcare, hospitality, recruitment, warehousing and wholesale. The company serves other organisations with integrated, enterprise-grade tools, supported by professional services, customer success and global operations to help customers streamline operations and meet regulatory and sector-specific needs.
📋 Description
• Manage inbound enquiries from small charities, understanding their fundraising goals and guiding them through the sales process from discovery through to close • Support new customers during onboarding, helping them get set up on the Enthuse platform and ensuring they feel confident using it • Build strong customer relationships by handling retention conversations, resolving queries and identifying opportunities to increase engagement with products and services • Work closely with Sales, Customer Success and Product teams to share feedback, maximise opportunities and deliver a great customer experience
🎯 Requirements
• Experience in a sales, account management or customer-facing role • Experience supporting customer onboarding, retention or account growth activities • Experience working with Software as a Service (SaaS) products or other subscription-based services • Knowledge of the charity, fundraising or not-for-profit sector • Organised, curious and motivated by achieving results • Ability to build relationships, develop sales skills and understand customer goals • Ability to work from the United Kingdom
🏖️ Benefits
• Competitive salary • Wellbeing days, taking leave to 25 days a year • Health contribution • Range of benefits to suit you • Three charity days allocated to support a cause • Blended approach to office working • Development opportunities and success plan • Opportunities to accelerate your career
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