Business Development Assistant – Operations, Technology

🕒 June 3

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Business Development (BDR)

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The Hello Team

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2021

🤝 B2B

🎯 Recruiter

B2B • Recruitment

The Hello Team is a B2B provider of structured offshore hiring and managed workforce solutions. They recruit, hire, and operate dedicated nearshore and offshore teams across 30+ countries, offering remote staffing, BPO services, answering services, and call center build-outs with on-the-ground recruiting, U. S. -based operational oversight, training, and real-time workforce management. The company emphasizes accountability, performance monitoring, and cultural alignment for clients in healthcare, insurance, real estate, professional services and other sectors.

📋 Description

• Manage company software systems and ensure platforms remain updated and operational • Oversee scheduling, invoicing, workforce coordination, and daily operations • Ensure technicians accurately enter information and follow procedures • Resolve system and operational issues before escalating to management • Research AI tools and process improvements to support business growth and efficiency • Maintain operational reports, dashboards, and internal documentation • Coordinate communication between technicians, staff, and management • Monitor workflows and identify opportunities to improve productivity and organization • Perform other duties related to the position as assigned

🎯 Requirements

• Proficient level of English (written and spoken) • Excellent interpersonal and communication skills, allowing for effective collaboration with clients, colleagues, and teammates • Previous experience as a Business Development Assistant, Operations Assistant, or in similar professional roles • Strong sense of ownership and accountability • Highly responsible, proactive, dependable, and detail-oriented • Strong research, critical thinking, and problem-solving skills • Experience with software, digital tools, and technology systems • Experience in the HVAC industry is a major plus for this role • Comfortable managing multiple tasks and platforms simultaneously • Strong responsibility, follow-through, and organizational skills • Ability to manage multiple tasks in a fast-paced environment • Ability to quickly learn new systems, software, and workflows • Proficiency with Microsoft Office (Word, Excel , Outlook), and standard business tools (email, spreadsheets, document management) • Out-of-the-box thinker, highly adaptable, reliable, self-motivated, and confident approach • Positive attitude and the ability to learn and adapt quickly • Ability to understand and follow established processes accurately with minimal supervision • Ability to work U.S. Eastern Time (New York) business hours and adapt to business needs • Interested in long-term career opportunities • Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet

🏖️ Benefits

• 100% remote work • Compensation in USD • Full-time position with 40 hours weekly • Great work environment with potential for growth