Marketing CRM Manager

Job not on LinkedIn

🔥 10 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Where this job comes from

Posted on The Adaptavist Group's careers page, not through a job board

First seen by Remote Rocketship 10 hours ago

Still open on The Adaptavist Group's site. Checked 0 minutes ago.

Logo of The Adaptavist Group

The Adaptavist Group

1001 - 5000 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

The Adaptavist Group is a diversified global company that focuses on making business work better across various digital ecosystems such as Atlassian, AWS, and Slack. They provide solutions in agile, DevOps, work management, ITSM, and cloud, aiming to help businesses with their transformation and competitive strategies. With over 10 brands under its umbrella, the company employs more than 1,000 people worldwide and serves a customer base including numerous Fortune 500 companies.

📋 Description

• Build and maintain contact segments and lists in HubSpot • Apply basic exclusion logic to targeting criteria • Support senior CRM team members and the wider Marketing team with complex, multi-condition segmentation • Support the marketing team in building and managing HubSpot workflows for standard nurture and lifecycle email sequences • Quality-assure email campaigns for accuracy, personalisation, and compliance before sending • Support A/B test planning for email marketing • Flag bounced, unsubscribed, or invalid contacts and apply suppression lists • Ensure email sends comply with GDPR, PECR, and CAN-SPAM • Maintain documentation of workflows, segments, and supporting materials • Monitor campaign performance, including open rates, click rates, unsubscribes, and deliverability • Work with the analytics team to present campaign performance usefully • Report findings and trends to senior CRM team members • Troubleshoot platform issues and escalate complex architecture problems

🎯 Requirements

• Strong hands-on CRM or marketing automation experience beyond campaign delivery • In-depth HubSpot knowledge, including workflows, segmentation, forms, and properties • Experience improving CRM data quality, contact management, and consent processes • Good understanding of email compliance, including GDPR and PECR • Ability to turn CRM reporting into clear recommendations • Experience creating guidance and training to help colleagues use the CRM effectively • Strong organisation, communication, and attention to detail • Confidence working independently and supporting the CRM Lead • Experience in a fast-paced tech or SaaS environment (desirable) • Familiarity with data enrichment, custom properties, and integrations (desirable) • Knowledge of email deliverability and CRM health monitoring (desirable) • Experience supporting lifecycle and nurture programmes (desirable)

🏖️ Benefits

• Very generous holiday (PTO) allowance • Flexible working hours • MacBook provided to all employees • Additional support for fully remote workers to set up home offices • 26 weeks of fully paid leave for birthing parents • 13 weeks of fully paid leave for non-birthing parents • Extended leave for adoption, IVF, surrogacy, elective egg freezing, menopause, menstruation, endometriosis, and PCOS • Remote-first way of working

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