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Retail Area Manager

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

💵 £36k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🇬🇧 UK Skilled Worker Visa Sponsor

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Logo of Travelex

Travelex

1001 - 5000 employees

✈️ Travel

📦 Logistics

💳 Fintech

Travel • Logistics • Fintech

Travelex is a global travel money company founded in 1976 that provides foreign exchange, travel prepaid cards, cash and card services, and ATM networks through an omnichannel model (in-store, airport kiosks, ATMs and online). It operates in multiple countries and serves retail travellers and partners, aiming to simplify access to international money however and whenever customers need it.

📋 Description

• Lead and inspire Bureau Managers and Travel Service Partners across Northern Ireland • Manage and coach Bureau Managers to drive performance, recruitment and colleague development • Manage costs, expenses and resource profiling across the area • Ensure colleagues comply with health and safety, operational training, procedures and standards • Coordinate new bureau implementation and upgrades of existing bureaus • Drive product launches and in-store promotions and campaigns • Manage communication for store colleagues and Bureau Managers • Execute business plans designed by the Divisional Manager • Maintain ownership of area-specific plans supporting strategy delivery • Use data to prioritize interventions, improve business performance and optimize margins, including discount management • Build relationships with Head of Retail, Divisional Manager, Tesco store managers and internal support functions • Foster stakeholder collaboration to support commercial and operational objectives • Own budgets, revenue performance and operational efficiency across the area

🎯 Requirements

• Experience managing multi-site retail or service operations, driving profitability, growth and operational efficiency • Proven ability to lead, coach and develop teams, including succession planning and performance management • Confident, decisive communication style and ability to motivate a team • Experience leading teams across multiple sites and achieving strong results • Willingness to learn, be hands-on and manage teams remotely • Strong record of performance delivery through increased customer service, sales and cost management • Background in a customer-facing environment • Excellent planning, organizational and decision-making skills • Operational capabilities • In-depth understanding of compliance and risk in a retail and financial services environment • Ability to analyse complex reports and take appropriate action • UK Driving License • Capability and willingness to travel across the assigned area; frequent travel required for business meetings and site visits outside the designated area

🏖️ Benefits

• Company pension scheme • Leading flexible benefits package including critical illness, dental insurance, and private medical insurance • Cycle to Work Scheme • Employee wellness programme offering wellbeing and financial advice • Wide range of employee discounts provided by Bravo Benefit • 25 days holiday (pro-rata) • Bank holidays • Opportunity to gain more holiday days with tenure • Option to buy more holiday days • Monthly performance based bonus

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