Technical Sales Support Engineer

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 10%

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Logo of Trimble Inc.

Trimble Inc.

10,000+ employees

📦 Logistics

🏭 Manufacturing

💼 Consulting

💰 Post-IPO Debt on 2022-12

Logistics • Manufacturing • Consulting

Trimble Inc. is a technology company that provides advanced solutions across various sectors including construction, transportation, geospatial, and natural resources. They empower industries to improve efficiency and profitability by leveraging real-time data insights, innovative software, and precise hardware. Trimble's solutions are used by millions of professionals globally, helping them to collaborate effectively and manage complex workflows, ultimately transforming how work gets done in diverse environments.

📋 Description

• Deliver technical support and high-calibre advice to international clients across office, digital, and field settings • Undertake hands-on field operations, including new system installations, development testing, inside sales support, and live product demonstrations • Create and deliver training courses for resellers and OEMs • Collaborate with Product and Engineering teams to refine future marine hardware and software products based on market feedback • Assist with dispatch, shipment logs, and other cross-functional needs • Participate in a global support rotation to provide follow-the-sun customer support • Travel internationally, with travel expected to be approximately 30% of the role

🎯 Requirements

• Degree in Geomatics, Engineering, or an equivalent technical field, or equivalent practical experience • Hydrographic surveying background • Demonstrable practical experience with common survey software packages, including Qimera, Hypack, EIVA, or CARIS • Experience with multibeam sonar systems • Knowledge of geodetic GNSS applications • IHO CAT A Accreditation • Strong adaptability and communication skills • Ability to resolve complex technical challenges independently • Approximately 30% international travel • Practical skills in electronic troubleshooting, hardware repair, and system testing are a bonus • Experience supporting marine positioning and orientation hardware or office software is a bonus

🏖️ Benefits

• Collaborative, supportive team culture • Opportunity to build a career and drive collective growth • Opportunity to work on purpose-driven projects with tangible real-world impact • International travel opportunities

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