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Enterprise Procurement Operations Leader

🕒 September 22

🌲 North Carolina – Remote

infoinfo

⏰ Full Time

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on Trucordia's careers page, not through a job board

First seen by Remote Rocketship September 22

Still open on Trucordia's site. Checked 9 hours ago.

Logo of Trucordia

Trucordia

1001 - 5000 employees

Founded 1987

💼 Consulting

⚖️ Legal

📦 Logistics

Consulting • Legal • Logistics

Trucordia is a national insurance brokerage that delivers tailored risk management and insurance solutions for both individuals and businesses. With a focus on customized coverage, they provide services in commercial and personal insurance, as well as benefits solutions. Their aim is to help clients manage risks effectively, allowing them to concentrate on what matters most.

📋 Description

• Design, document, implement, and continuously improve procurement operating procedures and workflows • Establish scalable processes for intake, sourcing, contracting, supplier onboarding, approvals, purchasing, renewal planning, supplier management, and governance • Develop process maps, standard operating procedures, playbooks, templates, decision rights, service standards, and controls • Identify process bottlenecks, unclear ownership, unnecessary handoffs, and rework, and implement practical solutions • Lead procurement transformation and continuous improvement initiatives aligned to enterprise priorities • Develop and manage implementation roadmaps, project plans, dependencies, risks, decisions, and change activities • Establish KPIs and service measures for procurement effectiveness, efficiency, adoption, cycle time, and stakeholder experience • Serve as business owner and functional lead for procurement workflow, intake, reporting, and related technology capabilities • Partner with IT, Finance, Legal, Cybersecurity, and technology providers to improve configurations, integrations, data flows, controls, and user experience • Identify automation and AI-enabled opportunities to reduce manual work, improve data quality, and support decision making • Develop adoption plans, user guidance, training materials, and support processes for procurement tools and workflows • Develop and maintain procurement intake standards, routing logic, triage processes, ownership models, and service expectations • Establish governance for sourcing requests, supplier onboarding, contract workflows, renewals, technology acquisitions, and purchasing activities • Monitor workflow performance, exceptions, aging, handoffs, and service levels and coordinate corrective actions • Support procurement policy development, procedure alignment, controls, and enterprise adoption • Develop procurement dashboards, reporting frameworks, operational metrics, and executive-ready insights • Establish data definitions, ownership, quality standards, and reconciliation practices across procurement processes and systems • Analyze activity, cycle time, demand, supplier, contract, savings, opportunity, adoption, and stakeholder data to identify improvement priorities • Maintain transparent, auditable, and repeatable reporting • Build trusted relationships across Finance, Legal, IT, Cybersecurity, Facilities, HR, Marketing, Operations, and other business functions • Facilitate cross-functional process design, decision making, issue resolution, and adoption of new ways of working • Communicate process changes and develop practical materials explaining requirements, roles, and next steps • Support the procurement team with tools, training, standards, and operational guidance

🎯 Requirements

• Bachelor's degree or equivalent professional experience • 5+ years in Procurement Operations, Procurement Excellence, Procurement Transformation, Business Operations, Program Management, Strategic Procurement, or related fields • Experience designing, implementing, or improving business processes, workflows, operating models, or technology-enabled capabilities • Experience managing cross-functional initiatives, process documentation, governance, metrics, and change adoption • Strong analytical, project management, communication, facilitation, and stakeholder management skills • Proficiency with Excel, PowerPoint, Microsoft Office Suite, Power BI, NetSuite or equivalent ERP, Zip or equivalent procurement workflow platform, Jira or equivalent project management tool, process mapping tools, and business analytics platforms • Ability to map processes independently, analyze operational data, build dashboards and executive presentations, develop business cases, manage implementation plans, and translate operational findings into scalable solutions for senior leaders • Ability to thrive in fast-paced, high-growth, and evolving environments • Nice to have: Experience building or scaling procurement operations, excellence, or transformation capabilities • Nice to have: Experience implementing, configuring, optimizing, or driving adoption of procurement workflow, ERP, reporting, contract, supplier, or intake technologies • Nice to have: Experience developing process maps, SOPs, playbooks, controls, training materials, and change plans • Nice to have: Experience establishing KPI frameworks, service measures, dashboards, and executive reporting • Nice to have: Familiarity with AI-enabled business tools, automation, and analytics platforms • Nice to have: Experience supporting multi-site, acquisition-driven, or high-growth organizations

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance and AD&D • FSA / HSA • Accident insurance • Critical illness insurance • Hospital indemnity insurance • Supplemental health insurance • EAP • Pet insurance • 11 paid holidays • Flexible PTO • 401K

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