Manager – Program Management

🔥 6 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
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• No salary listed.

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UBC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

🏥 Healthcare

💼 Consulting

🧬 Biotechnology

Healthcare • Consulting • Biotechnology

UBC is a company dedicated to improving patient outcomes by connecting specialty therapies to patients in need. They provide modern and customized solutions focusing on access, safety, and evidence generation for biopharmaceutical products. UBC specializes in evidence development, risk management, and patient access, utilizing real-world data and innovative technologies to optimize the healthcare journey and ensure effective medication use.

📋 Description

• Manage assigned program(s) according to the scope of work, program requirements, standard operating procedures, and contracted budget • Manage day-to-day program operations and ensure proper workflow throughout the program lifecycle • Supervise operational staff, including direct and indirect reports • Serve as the primary contact for assigned programs and interact extensively with internal stakeholders and external clients • Perform hiring, scheduling, training, development, interviewing, employee evaluation, and performance management • Monitor program metrics and ensure adherence to Service Level Agreements (SLAs) • Support program development, design, restructuring, policies, procedures, and business work plans • Travel to and attend related meetings and conferences as required • Present program information to internal and external customers and stakeholders • Participate in team communication, collaboration, client kick-off, planning, internal, external, and audit meetings • Translate decisions and discussions into documented workflow processes • Facilitate team coordination for successful program start-up • Assist with developing, collecting, interpreting, and reporting program metrics and process efficiencies • Identify process improvements and provide planning and solutions for improvement areas • Ensure training materials are accurate and assess the need for group training or additional materials • Maintain program team performance and compliance with company and project goals • Support maintenance of program applications • Assist with analysis and writing of client reports and other deliverables • Handle escalated and unresolved issues requiring deviation from standard procedures or extensive research • Perform other duties as assigned • Supervise 1–20 direct reports and 0–100 indirect reports

🎯 Requirements

• Bachelor’s or Associate’s degree in relevant discipline and/or equivalent work experience • 5–8 years of relevant experience • 2 years of related healthcare or pharmaceutical experience preferred • 1-year previous managerial experience • Strong computer skills with specific aptitude in Microsoft Office • Excellent verbal and written communication and presentation skills • Strong analytical and problem-solving skills • Ability to work cross-functionally to proactively communicate and resolve issues with the highest sense of urgency • Highly developed written communication and documentation skills to develop program materials, program-specific procedures, and application requirements • Client interfacing skills to cultivate and manage relationships • Ability to analyze information and target trends • Ability to organize people and systems to achieve goals • Working knowledge of customer service processes preferred • Ability to travel as needed

🏖️ Benefits

• Remote opportunities • Competitive salaries • Growth opportunities for promotion • 401K with company match* • Tuition reimbursement • Flexible work environment • 20 days PTO, accrued • Paid Holidays • Employee assistance programs • Medical, Dental, and vision coverage • HSA/FSA • Telemedicine(Virtual doctor appointments) • Wellness program • Adoption assistance • Short term disability • Long term disability • Life insurance • Discount programs

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