Security Analyst II

Job not on LinkedIn

🔥 38 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔐 Security Analyst

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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UserTesting

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

💼 Consulting

📣 Marketing

☁️ SaaS

💰 Grant on 2020-11

Consulting • Marketing • SaaS

UserTesting is a platform that provides businesses with human insights on their digital products and experiences. By facilitating video-based feedback from real people, it helps companies understand exactly how customers interact with their websites, apps, and prototypes. UserTesting allows organizations to target diverse audiences, gather in-depth consumer insights, and measure performance to create better user experiences. The platform serves teams of all sizes, from startups to enterprises, across various industries including eCommerce, financial services, gaming, healthcare, and more. With AI-powered tools, UserTesting accelerates research processes, enabling fast and efficient feedback collection and analysis.

📋 Description

• Act as the initial point of contact for the Security queue by triaging, prioritizing, routing and resolving tickets, escalating complex requests, and automating recurring request types • Triage endpoint and security alerts and DLP events using runbooks and AI-assisted analysis • Analyze alert volumes and false-positive rates, tune detections, and automate enrichment and first-pass triage • Participate in incident response, including phishing and social-engineering triage and drafting internal security notices • Conduct post-incident reviews, update runbooks, and implement process or tooling changes • Review and refine AI-drafted responses to security questionnaires, RFPs and due-diligence requests for Sales • Maintain the answer library, standard responses and Trust Center documents, and handle Trust Center access requests • Join customer calls to explain Auros’s security posture with support from senior team members • Conduct first-pass vendor security reviews for third-party risk management • Review requests for new software, browser extensions and AI tools against the approval process • Support access checks, customer data deletion requests, impersonation or fraudulent-domain reporting, and internal and external audits • Build and maintain automations, AI agents and integrations across security tools • Keep runbooks current as executable documents for people and AI tooling • Define and track operational metrics such as time to triage, time to resolve and questionnaire turnaround • Use metrics to prioritize improvements, pilot tools or working methods, and demonstrate impact • Demonstrate Auros’s values through work product and daily team interactions

🎯 Requirements

• Strong written and verbal communication skills, including writing clear, accurate customer answers and explaining technical topics to non-technical audiences • Comfortable working directly with customers and internal teams • Highly organized, able to manage multiple requests and deadlines and complete work • Self-starter who works independently, follows runbooks, knows when to escalate, and takes initiative to improve processes • Experience using AI to automate work, ideally including building AI agents or agent-like workflows that improve team efficiency • Technical foundation in security operations, including alerting, endpoint, identity and access management, and incident response fundamentals • 3 years of experience in security, IT, compliance, or a customer-facing technical role • Familiarity with SOC 2, ISO 27001 or NIST CSF is desirable but not required • Experience completing security questionnaires such as SIG or CAIQ, or using compliance tools such as Vanta, is desirable but not required • Experience with Jira or Jira Service Management is desirable but not required • Exposure to DLP, endpoint security or SIEM/alerting tools, including detection or alert tuning, is desirable but not required • Experience building AI agents, automations or integrations, or scripting against security tool APIs, is desirable but not required • CompTIA Security+ or ISC2 CC certification is desirable but not required

🏖️ Benefits

• Equal Opportunity Employer • Inclusive and accessible candidate experiences • Interview-process accommodations available • Diverse perspectives and backgrounds welcomed

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