
1001 - 5000 employees
Founded 1996
💼 Consulting
📦 Logistics
⚡ Energy
Consulting • Logistics • Energy
Utility Warehouse is a UK-based company offering bundled services including energy, broadband, and mobile to maximize customer savings. They provide incentives such as up to 10% cashback on spending and offer coverage for termination fees up to £400 when switching from other providers. Utility Warehouse promotes a streamlined billing system with a single bill for multiple services, intending to offer competitive prices compared to major suppliers. The company emphasizes excellent customer service and has received multiple industry awards. Customers can choose from various services and enjoy significant savings through their cashback scheme.
🔥 1 minute ago
🇬🇧 United Kingdom – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
👮♀️ Software Engineering Manager
👻 Ghost score 10%
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1001 - 5000 employees
Founded 1996
💼 Consulting
📦 Logistics
⚡ Energy
Consulting • Logistics • Energy
Utility Warehouse is a UK-based company offering bundled services including energy, broadband, and mobile to maximize customer savings. They provide incentives such as up to 10% cashback on spending and offer coverage for termination fees up to £400 when switching from other providers. Utility Warehouse promotes a streamlined billing system with a single bill for multiple services, intending to offer competitive prices compared to major suppliers. The company emphasizes excellent customer service and has received multiple industry awards. Customers can choose from various services and enjoy significant savings through their cashback scheme.
• Co-lead an autonomous engineering squad alongside a Product Manager • Create clarity, consistency, and momentum within the squad • Raise the team’s voice to senior leadership • Act as a bridge with stakeholders across the business • Own technical decisions and align them with company and technical strategy • Identify engineering-practice improvement opportunities • Define team goals and drive prioritisation • Establish security and operational SLO practices • Coordinate organisation-wide on-call coverage • Lead regular metrics reviews for coverage and performance • Set OKRs with the Product Manager and team • Identify and mitigate risks and blockers • Measure and improve team performance • Communicate progress against OKRs, KPIs, and milestones • Co-lead annual and quarterly planning • Staff the squad with required technical skillsets • Onboard, train, develop, and coach engineers • Participate in performance calibration and promotion reviews • Communicate company, department, and pillar strategy • Provide domain insight and context to stakeholders • Foster healthy team culture and resolve interpersonal conflicts • Communicate company and department changes • Collaborate with UX and Data colleagues • Ensure team OpEx and CapEx remain within budget
• Knowledge (experience is a bonus) of gRPC, GraphQL, React, Kafka, Docker & Kubernetes • Experience with Go is preferred but not essential • Experience leading the team's technical design process and facilitating design discussions • Ability to represent the team in cross-functional technical conversations • Ability to drive technical decisions to clear, well-documented outcomes • Experience validating designs and architecture against real-world edge cases and domain variations • Ownership of technical decisions aligned with product and engineering strategy • Strong understanding of engineering best practices • Hands-on experience with AI development tools • Experience defining team goals and driving prioritisation • Experience creating clarity amid competing priorities, technical options, or complex legacy system migrations • Ability to set OKRs with Product Managers and co-lead annual and quarterly planning • Experience identifying and mitigating risks early • Experience improving delivery predictability • Experience identifying practices for security and SLOs • Ability to drive operational excellence and lead metrics reviews • Experience managing a team of engineers • Proven ability to onboard, train, develop, and coach reports • Experience participating in performance calibration and promotion reviews • Intermediate awareness of customer and market insights • Ability to communicate strategy to the squad • Experience building deep domain knowledge beyond happy-path scenarios • Ability to push back when requirements or designs are ambiguous or incomplete • Experience working within complex, multi-variant domains such as billing, pricing, identity, or claims • Experience fostering a healthy team dynamic and resolving interpersonal conflicts • Ability to collaborate effectively with cross-functional colleagues • Successful candidates will be subject to a background check
• Performance bonus: An annual discretionary bonus ranging from 15-40% • Flexible working: We’re a remote-first business • Optional four-day working week (90% pay for 90% impact) • Work from anywhere abroad for up to three weeks, twice every tax year • 25 days plus bank holidays, increasing with tenure • Option to trade up to five holiday days each year • UW discounts on services and a free Cashback Card • Matched-contribution pension scheme • Life assurance up to 4x salary • Family-first policies • Flexible benefits allowance for private health insurance, dental insurance, or gym membership • Eight-week paid sabbatical after four years of service • Dedicated learning and development budget • Bi-annual promotion cycles • Belonging groups • Company-wide celebrations and awards
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