Engineering Manager – Energy

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Utility Warehouse

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1996

⚡ Energy

📡 Telecommunications

Energy • Telecommunications

Utility Warehouse is a UK-based company offering bundled services including energy, broadband, and mobile to maximize customer savings. They provide incentives such as up to 10% cashback on spending and offer coverage for termination fees up to £400 when switching from other providers. Utility Warehouse promotes a streamlined billing system with a single bill for multiple services, intending to offer competitive prices compared to major suppliers. The company emphasizes excellent customer service and has received multiple industry awards. Customers can choose from various services and enjoy significant savings through their cashback scheme.

📋 Description

• As an Engineering Manager at UW you create clarity, consistency, and momentum in your squad. • You set direction, ensure high standards in both delivery and quality, and balance short-term goals with long-term sustainability. • You invest in people through coaching, feedback, and development, while fostering a positive team culture. • You communicate effectively across levels, manage complexity, and continuously grow as a leader in order to enable your teams to do their best work. • You will take responsibility for the technical decisions the squad makes and ensure they align with company and technical strategy. • You will define team goals and drive prioritisation within the team to best achieve those goals. • You will work with the Product Manager and team to set objectives and key results (OKRs) that align with company goals and identify risks and blockers early to mitigate them. • You will ensure the squad is staffed with the technical skillsets to deliver objectives, developing skills within team members and/or hiring as needed. • You will help to resolve interpersonal conflicts and gather, share and act on feedback. • You will collaborate effectively with cross-functional colleagues, such as UX and data.

🎯 Requirements

• Technical Mastery: Knowledge (experience is a bonus) of our core tech stack; gRPC, GraphQL, React, Kafka, Docker & Kubernetes, experience with Go is preferred but not essential. • Experience leading the team's technical design process, facilitating design discussions and representing the team in cross-functional technical conversations. • Ability to drive technical decisions to clear, well-documented outcomes by evaluating options, trade-offs, and next steps when the team disagrees. • Experience validating designs and architecture against real-world edge cases and domain variations to minimise avoidable rework. • Ability to take ownership of technical decisions, ensuring they align with product and engineering strategy. • Strong understanding of engineering best practices, proactively identifying opportunities for improvement. • Hands-on experience with AI development tools; we value engineers who embrace AI in their day-to-day work and see AI-assisted software development as part of the future of engineering. • Experience defining team goals and driving prioritisation to achieve them. • Experience creating clarity when competing priorities, technical options, or complex legacy system migrations threaten focus or timelines. • Ability to work with Product Managers to set OKRs aligned with company goals. • Ability to co-lead annual and quarterly planning. • Experience identifying risks early and mitigating them. • Experience improving delivery predictability by surfacing risks early and cutting or sequencing scope to protect commitments. • Experience identifying practices for security and SLOs. • Ability to drive operational excellence and lead metrics reviews. • Experience of managing a team of engineers. • Proven ability to onboard, train, develop, and coach reports, as well as participating in performance calibration and promotion reviews. • Intermediate awareness of customer and market insights. • Ability to communicate strategy to the squad. • Experience building deep domain knowledge of the squad’s area, beyond the happy path, including the variations that show up in real customer, partner, and operational scenarios. • Ability to push back early when requirements or designs are ambiguous or incomplete, so issues are caught before build. • Experience working within complex, multi-variant domains (such as billing, pricing, identity, or claims) where handling intricate logical edge cases is critical. • Experience fostering a healthy team dynamic and resolving interpersonal conflicts. • Ability to collaborate effectively with cross-functional colleagues.

🏖️ Benefits

• Competitive salary: We benchmark against the industry and will share the salary openly during our first conversation. • Performance bonus: An annual discretionary bonus ranging from 15-40%. • Flexible working: We’re a remote-first business. • Work-life balance: We offer an optional four-day working week (90% pay for 90% impact). • Work from anywhere: You can work abroad for up to three weeks, twice every tax year. • Holiday: 25 days plus bank holidays (increasing with tenure), with the option to trade up to five days each year. • UW discounts: Save on our services and get a free Cashback Card. • Future planning: Matched-contribution pension scheme and life assurance (up to 4x salary). • Family first: Policies designed to help you and your family thrive. • Flexible benefits: An allowance for private health insurance, dental insurance, or gym membership. • Sabbaticals: An eight-week paid sabbatical after four years of service. • Growth: A dedicated learning and development budget and bi-annual promotion cycles. • Inclusion: Join belonging groups that help shape our culture. • Events: Company-wide celebrations including the ‘Great Big Get Together’ and our ‘Good Hearted Go-Getter Awards’.