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Engineering Manager – Partner Proposition

🕒 September 22

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♀️ Software Engineering Manager

Where this job comes from

Posted on Utility Warehouse's careers page, not through a job board

First seen by Remote Rocketship September 22

Still open on Utility Warehouse's site. Checked 4 hours ago.

Logo of Utility Warehouse

Utility Warehouse

1001 - 5000 employees

Founded 1996

💼 Consulting

📦 Logistics

⚡ Energy

Consulting • Logistics • Energy

Utility Warehouse is a UK-based company offering bundled services including energy, broadband, and mobile to maximize customer savings. They provide incentives such as up to 10% cashback on spending and offer coverage for termination fees up to £400 when switching from other providers. Utility Warehouse promotes a streamlined billing system with a single bill for multiple services, intending to offer competitive prices compared to major suppliers. The company emphasizes excellent customer service and has received multiple industry awards. Customers can choose from various services and enjoy significant savings through their cashback scheme.

📋 Description

• Support the technical direction and people development of a small engineering team • Collaborate with the Product Manager to shape priorities and balance new work with ongoing improvements • Connect with engineering leaders across the organisation and strengthen engineering culture • Take responsibility for squad technical decisions and align them with company and technical strategy • Define team goals and drive prioritisation • Establish practices to meet security and operational service level objectives (SLOs) • Coordinate organisation-wide on-call coverage • Lead regular metrics reviews for coverage and performance • Set OKRs with the Product Manager and team • Identify risks and blockers and work with stakeholders to mitigate them • Measure team performance and communicate progress against OKRs, KPIs, and milestones • Co-lead annual and quarterly squad planning • Staff the squad, hire as needed, and develop team members • Onboard, train, develop, and coach reports • Participate in performance calibration and promotion reviews • Communicate company, department, and pillar strategy to the squad • Collaborate with cross-functional colleagues including UX and data • Co-lead the squad with the Product Manager • Manage team OpEx and CapEx within budget • Foster a healthy team dynamic, resolve interpersonal conflicts, and act on feedback

🎯 Requirements

• Knowledge of core tech stack: gRPC, GraphQL, React, Kafka, Docker & Kubernetes • Experience with Go preferred but not essential • Experience taking responsibility for technical decisions and aligning them with strategy • Understanding of engineering practices and ability to identify improvements • Experience defining team goals and driving prioritisation • Ability to work with Product Managers to set OKRs aligned with company goals • Ability to co-lead annual and quarterly planning • Experience identifying risks early and mitigating them • Experience identifying practices for security and SLOs • Ability to drive operational excellence and lead metrics reviews • Experience managing a team of engineers • Ability to onboard, train, develop, and coach reports • Experience participating in performance calibration and promotion reviews • Intermediate awareness of customer and market insights • Ability to communicate strategy to the squad • Experience fostering a healthy team dynamic and resolving interpersonal conflicts • Ability to collaborate effectively with cross-functional colleagues • Successful candidates are subject to a background check

🏖️ Benefits

• Performance bonus: An annual discretionary bonus ranging from 15-40% • Flexible working: We’re a remote-first business • Optional four-day working week (90% pay for 90% impact) • Work abroad for up to three weeks, twice every tax year • 25 days plus bank holidays, increasing with tenure • Option to trade up to five holiday days each year • UW discounts on services and a free Cashback Card • Matched-contribution pension scheme • Life assurance up to 4x salary • Family-friendly policies • Flexible benefits allowance for private health insurance, dental insurance, or gym membership • Eight-week paid sabbatical after four years of service • Dedicated learning and development budget • Bi-annual promotion cycles • Belonging groups • Company-wide celebrations and awards

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