Vodafone
10,000+ employees
Founded 1982
đź’Ľ Consulting
📦 Logistics
📡 Telecommunications
đź’° Post-IPO Equity on 2022-09
Consulting • Logistics • Telecommunications
Vodafone is a leading global telecommunications company that provides mobile, fixed-line, broadband and digital services to consumers, businesses and operators across multiple regions, serving around 300 million customers. It focuses on connectivity and network infrastructure (including 5G), Internet of Things (IoT), digital and enterprise solutions, and emphasizes secure, sustainable and inclusive use of technology. Vodafone operates large-scale carrier networks and consumer services while promoting social impact and employee development through global career and apprenticeship programs.
Service Desk Advisor
Job not on LinkedIn
🔥 0 minutes ago
🇬🇧 United Kingdom – Remote
đź’µ ÂŁ27.7k / year
⏰ Full Time
🟡 Mid-level
đźź Senior
🇬🇧 UK Skilled Worker Visa Sponsor
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Vodafone
10,000+ employees
Founded 1982
đź’Ľ Consulting
📦 Logistics
📡 Telecommunications
đź’° Post-IPO Equity on 2022-09
Consulting • Logistics • Telecommunications
Vodafone is a leading global telecommunications company that provides mobile, fixed-line, broadband and digital services to consumers, businesses and operators across multiple regions, serving around 300 million customers. It focuses on connectivity and network infrastructure (including 5G), Internet of Things (IoT), digital and enterprise solutions, and emphasizes secure, sustainable and inclusive use of technology. Vodafone operates large-scale carrier networks and consumer services while promoting social impact and employee development through global career and apprenticeship programs.
đź“‹ Description
• provide support for business customers • take ownership of customer incidents from start to finish • investigate problems, coordinate resolutions, and keep customers informed • work closely with internal teams and external partners • build strong relationships with customers and stakeholders
🎯 Requirements
• previous experience working in a telephone-based customer service environment within the telecommunications industry • a track record of delivering excellent customer experiences • a basic understanding of IP networking, switching and routing, including Cisco products • strong customer relationship management skills • excellent analytical and problem-solving abilities • comfortable managing multiple priorities in a fast-paced environment
🏖️ Benefits
• up to 28 days off plus bank holidays • paid time for charity work • discounts • vouchers • pension plan and loads more
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