Senior Strategy and Operations Manager – Obesity

🕒 March 24

🏢🏡 London – Hybrid

⏰ Full Time

🟠 Senior

⚙️ Operations

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Logo of Voy

Voy

WebsiteLinkedIn

501 - 1000 employees

Founded 2022

👥 B2C

🧘 Wellness

B2C • Wellness

Voy is a healthtech company building a consumer-facing, vertically integrated care platform that delivers personalized treatment for life-impacting conditions such as weight loss, hormonal imbalance, menopause, hair loss, and TRT. Operating across the UK, Brazil and Germany, Voy centralises diagnosis, custom medications, specialist doctor services, behavioral-change support and end-to-end treatment management under one brand, serving hundreds of thousands to over a million members. The company positions itself as a B2C digital healthcare and wellness provider focused on extending healthy years of life.

📋 Description

• Drive growth: Use first principles thinking to define bold solutions that unlock growth opportunities, build differentiation, and improve retention across the obesity category. • Be the voice of the customer: Deeply understand patient needs, motivations, and barriers. Use insights to shape product features, messaging, and commercial strategy. • Own commercial levers: Lead pricing, margin, and LTV strategy. Build data-backed models and experiments to refine our commercial approach and deliver sustainable growth. • Launch and scale initiatives: Develop and execute go-to-market strategies, collaborating closely with marketing to accelerate adoption and engagement. • Shape product roadmap: Partner with product, clinical, and tech teams to design and launch enhancements that improve patient outcomes and business performance. • Build scalable systems: Establish processes and frameworks that enable operational excellence and consistent delivery at scale. • Test, learn, iterate: Translate insights and data into action, driving continuous improvement across commercial and product initiatives.

🎯 Requirements

• 7+ years in strategy, growth, product or product marketing, ideally in healthcare, consumer, or digital businesses. • Proven success in scaling customer-facing propositions – from shaping strategy through to execution and iteration. • Strong commercial acumen: you’re confident with pricing, financial modelling, and defining performance metrics. • Deep customer empathy and a passion for delivering exceptional, human-centred healthcare experiences. • Track record of driving cross-functional initiatives across product, clinical, marketing, and legal teams. • Familiarity with recent AI developments and how they can improve care delivery or operational efficiency is a plus. • Clear, structured communicator who thrives in fast-paced, high-growth environments.

🏖️ Benefits

• Competitive salary based on experience • Generous stock option plan • Private health insurance • The People’s Pension plan • Gym and wellness benefit with Wellhub • Lunch provided on Thursdays • Cycle to work scheme • Electric car scheme

Apply Now

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