Sales and Operations Planning Analyst

🕒 March 20

🏢🏡 London – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Joseph Joseph Ltd

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2003

🛒 Retail

Retail

Joseph Joseph Ltd is a world-renowned homeware brand that excels in creating innovative and intelligently designed products for the kitchen, bathroom, and utility room. Established in 2003 in London, the company has grown to employ over 160 people across four continents. Committed to solving everyday problems through brilliant design, Joseph Joseph has won numerous prestigious awards and has ambitious plans for future growth. The company fosters a culture of collaboration and creativity, offering a dynamic workplace with various benefits, including hybrid working and personal development opportunities. With offices in major cities worldwide, Joseph Joseph is dedicated to enhancing everyday life with its brilliantly useful designs.

📋 Description

• Coordinate the analytics and reporting framework supporting the monthly S&OP cycle (Demand Review, Supply Review, Executive S&OP) • Ensure data integrity, version control, and alignment of assumptions across functions • Translate complex data into clear, actionable executive-level insights • Conduct analysis to evaluate financial, service, and inventory trade-offs • Model inventory projections, optimization, and working capital impacts • Proactively identify imbalances, constraints, risks with mitigation recommendations • Define, track, and support improving core KPIs: Forecast Accuracy & Bias, Service Level / Availability, DOTIF, Inventory Turns & Days of Cover, Obsolescence & Excess, Capacity Utilization, Working Capital • Support root cause analysis and corrective action plans for performance gaps • Ensure alignment of operational metrics with financial targets and budget expectations • Partner closely with Demand Planning, Supply Planning, Finance, and Commercial teams • Challenge assumptions constructively and ensure aligned plan across the business • Support new product launches, promotions, and lifecycle transitions • Coordinate automation, standardization, and adoption of best practices

🎯 Requirements

• Bachelor’s degree in Supply Chain Management, Operations, Business, Finance • 3–5+ years of experience in S&OP, demand planning, supply planning, inventory management, or supply chain analytics • Experience working within a global, multi-channel business (retail/ecommerce) • Robust understanding of end-to-end S&OP processes and IBP principles • Advanced Excel capability (complex formulas, Power Query, Power Pivot, scenario modelling) • Experience with ERP systems (preferably SAP) and planning tools (e.g., SAP IBP) • Strong data visualization skills (Power BI, Tableau, or equivalent) • Ability to work with large datasets and perform statistical analysis for forecasting and inventory optimization • Highly analytical with strong problem-solving capability and commercial awareness • Strong stakeholder management and cross-functional collaboration skills • Professional certification (e.g., APICS/CPIM/CSCP or equivalent) • Experience implementing or enhancing S&OP/IBP processes

🏖️ Benefits

• Competitive salary and holiday allowance • Company performance related bonus • A pension contribution • An exclusive staff discount • 24/7 healthcare appointment support • Hybrid working – 3 days in office & 2 days from home and flex start/finish times • External private employee wellbeing support • Access to Perkbox • Volunteer days • Team Recognition scheme • Training and Development • Holiday carry-over scheme • Season-ticket travel loan • Cycle to work scheme • Parental Leave support • Holiday trading (buy/sell) and extra holiday days for long service