Principal Consultant

Job not on LinkedIn

🔥 1 hour ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

💼 Consultant

Where this job comes from

Posted on WorkWave's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Still open on WorkWave's site. Checked 9 minutes ago.

Logo of WorkWave

WorkWave

1001 - 5000 employees

Founded 1984

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

WorkWave is a leading provider of field service management software designed to enhance the efficiency of businesses across a wide range of industries. Their software solutions streamline operations, optimize workflows, and improve customer experiences. WorkWave's products encompass CRM & ERP software, field operations management, routing and scheduling, billing and payments, along with fintech and marketing solutions. With tools tailored for industries such as pest control, cleaning, HVAC, lawn care, and delivery, WorkWave aims to support businesses in increasing operational efficiency and customer satisfaction through technology-driven solutions.

📋 Description

• Own and govern phased, multi-country Enterprise transformation programmes • Establish formal governance, risk registers, and staged go-live plans from inception through execution • Lead paid Discovery and Blueprinting engagements for complex deals • Conduct current-state assessments and design target operating models • Own Master Services Agreement and phased Statement of Work structures • Act as the ultimate escalation point and deepest technical/product reference for Timegate or TemplaCMS in EMEA • Oversee end-to-end delivery across Discover/Design, Configure/Validate/Launch, and Stabilise/Optimise • Delegate execution to Senior Consultants while retaining accountability for programme outcomes, margin visibility, compliance, and expansion/renewal signals • Own and evolve delivery methodologies, templates, and standard-versus-bespoke scope boundaries • Lead knowledge-capture and enablement initiatives • Coach, develop, empower, and sponsor Senior Consultants and Consultants • Represent Professional Services in cross-functional forums • Advise Sales on deal shaping and executive credibility, Product on field roadmap feedback, and Customer Success

🎯 Requirements

• Extensive experience leading paid Discovery/Blueprinting phases • Proven success owning multi-country, phased enterprise software transformations • Experience structuring complex Statements of Work and defining standard-versus-bespoke product scope • Unrivalled technical and functional expertise in Timegate or TemplaCMS, or equivalent enterprise Workforce Management / Contract Management ERP platforms • Up-to-date knowledge of sector and market trends • Visible accountability for project margins, compliance, renewals, and expansion • Exceptional communication and negotiation skills • Ability to influence customer executives and internal stakeholders without positional authority • Ability to evaluate complex, ambiguous information rapidly and use data to anticipate risks • Demonstrated track record coaching, developing, and building resilience in senior delivery teams across multi-month or multi-year programme lifecycles • Experience partnering across Professional Services, Sales, Product, and Customer Success • Experience navigating global, cross-border resource-sharing models such as EMEA↔APAC • Ability to work UK working hours • Exceptional commercial acumen, technical mastery, and executive gravitas

🏖️ Benefits

• Comprehensive medical, dental, and 401(k) match • 24/7 Teladoc virtual care • 24/7 EAP support, including counseling, legal, and financial guidance • Flexible Time Off or generous PTO (role-dependent) • Paid holidays • Paid parental bonding leave • 24/7 access to soft-skill and technical training libraries • Strong internal mobility programs • Peer-nominated recognition programs • Regional discounts • Team volunteer opportunities • Remote-first flexibility • Access to regional offices and headquarters collaboration spaces

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